Financial Services

501-1000 Employees

4.4 (Glassdoor)

Manages Culture Code and Employee Benefits


Founded in 2016, today serves over 10 million customers with the world’s fastest growing crypto app, along with the Visa Card — the world’s largest crypto card program — the Exchange and DeFi Wallet. Recently launched, NFT is the premier platform for collecting and trading NFTs, carefully curated from the worlds of art, design, entertainment and sports. is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have ISO/IEC 27701:2019, CCSS Level 3, ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance, and independently assessed at Tier 4, the highest level for both NIST Cybersecurity and Privacy Frameworks. 

With over 2,600 people in offices across the Americas, Europe and Asia, is accelerating the world’s transition to cryptocurrency. Find out more:

Disclaimers for US Customers:  
By using this card you agree to the terms and conditions of the cardholder agreement AND FEE SCHEDULE, IF ANY. This card is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Visa U.S.A. Inc.  “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014.

IMPORTANT INFORMATION FOR OPENING A CARD ACCOUNT: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents at any time. Culture Code

Conscious Work-Life Balance

We believe that having a conscious work-life balance is essential in unleashing the fullest potential of our people. 
For one, we have a generous annual leave policy to encourage our employees to be well-rested and spend quality time with their loved ones. 
We also offer flexible working arrangements where our employees have a good degree of freedom (subjected to business needs) to choose where and when they would be working. 
Notwithstanding highly critical and urgent matters, we can also expect our employees to be undisturbed by work matters outside of working hours. 

Leading-Edge Technologies

We are constantly finding new ways to do things better and would constantly monitor emerging technology that we can introduce into our technology stack and product. We are proud to say that our teams are empowered to propose and implement the most advanced technologies. Emerging technologies are not selected just because they are new but because they bring additional value and best fit our business requirements. 
Here are some examples of how we have leveraged leading-edge technologies to build world-class products: 
  • Event-driven architecture is used to build crypto exchanges that are up 24/7 and also support seamless upgrades, failover, and event replay for offline troubleshooting. 
  • We use Kafka for post-trade data distribution, AMPS for the view server, and Artio as the low latency FIX gateway. 
  • Monitoring and analytics tools such as Prometheus and Grafana 
  • SwiftUI is explored to provide a faster way of creating in-app functionality. 
  • Android Jetpack Compose is explored for simplification and acceleration of UI development on Android
  • Dashboards created using open-sourced tools 

End-to-End Ownership

We strongly believe that great ideas can come from anyone no matter how long they have been at our company or where they are in their careers. Our employees can roll up their sleeves, create projects and programmes from scratch and own them as the organization continues to grow. 

We recognise that to create world-class products, our employees must have the autonomy to make an impact, influence change as well as drive innovation in their work. On the technology front, having end-to-end ownership allows for features to be implemented correctly and in line with business needs. This is beneficial for personal development as well since our employees would be able to capture more business knowledge and can thus also provide feedback and suggestions to the business rather than merely being siloed in technology work. 

For example, the traders in our trading team would generate new ideas daily and some would require major changes in the systems. Since our engineers have a good understanding of the business, they could provide alternative solutions which would not only fit the system design but also address the business requirement in a much more efficient way. In other words, having end-to-end ownership would allow for cross-functional collaboration in the most effective way and quicker delivery to the market. 

Product Love

We are a highly mission-oriented organisation and strongly believe that our products play an important role in helping to accelerate the world's cryptocurrency adoption. 
We pride ourselves as a product-led organisation obsessed with creating the best user experience for our customers. This is why we always seek to listen to our customers through a variety of platforms and iterate product decisions based on the feedback we have received. For example, we will constantly read and implement community feedback we receive through channels such as Discord, Reddit, Github and Telegram. 
Our employees are also the first users of our products and they serve as a very important source of feedback on how we can make our products better. We have an internal channel for people to communicate with function owners, which helps the team address problems quickly. For example, we once had an engineer raise the suggestion of making improvements to the visibility of price trends for historical NFT purchases. The end-to-end process from the improvement being raised to implementation happened within less than one week.

Great Code Quality

We place a premium on having great code quality since it is a core component for building world-class products. Having great code quality enables the code to be more readable and maintainable, making it easier to spot problems and enhance existing features. 
Striking a balance between readability and performance is tricky since our systems are especially complex and latency-sensitive. Thus, we would adopt the best practice of thinking from both a top-down approach (from a functionality and usability perspective) and a bottom-up perspective (from performance and scalability) during the development and design of applications. In case of any contradiction, we will improve the documentation to allow for the design to be easily understandable by others. 
Our leaders are willing to invest additional time to ensure good code quality. All code changes have to be code reviewed, either by a peer or team manager. This ensures that changes are well tested, test cases are valid, and the knowledge and requirements are well addressed. Every component should have sufficient automated test coverage (including unit tests, behaviour tests, and integration tests) such that even the edge cases can be covered and addressed. 

Innovation At Every Level

We give our employees room to fail and see failure as a natural step in continuously iterating and learning from our mistakes. Our employees are always encouraged and given the opportunity to provide feedback, share their ideas and take actionable steps towards fulfilling the ideas that they have. 

For example, our employees can self-organise hackathons. For the latest hackathon, our senior leadership team formed the judging panel and functional leads acted as mentors to the hackathon groups. In celebration of innovative spirit, everyone will have some form of award regardless of placement. All winning ideas will also be considered for 's product roadmap. 

Learning Oriented

There is a spirit and culture of continuous learning and humility deeply embedded within the team. 
Some offerings that exhibit this spirit and culture would include cross-team technical sharing, weekly tech updates and tech community discussion messenger groups. These channels are more for high-level technical sharing, informative updates and practice alignments. On top of those daily interactions, introductory workshops are organized regularly. Engineers get up-to-date with common tools we are using. Occasionally, customized vendor workshops are arranged to gain specific and in-depth technical knowledge about specific products too. 
On a more personal level, we have a buddy and mentorship system. The majority of engineers are grouped in a small team (around 5) and work with a Lead Engineer’s leadership. Project code review and technical discussion within this small group is the core source of knowledge and skill exchange. 
Our engineers also have visibility into all projects and can raise their hand to work on any project regardless of which team they belong to. Subjected to business needs, our engineers also have the chance to rotate to another team to broaden their experience and exposure. In fact, we have an engineer who has recently moved from the New Venture Engineering team to the Blockchain team. 

Team Oriented

Our leaders are supportive of working toward collective goals. We celebrate wins and recognize big milestones. 
For example, we have an internal Slack channel called #yourock specifically for acknowledging and appreciating the good work that colleagues put in and celebrating every key milestone. 
There are no barriers to collaboration, and everyone's voice is heard. We put conscious effort into fostering collaboration and diversity of thought, and humility is deeply embedded in everything that we do. Culture Code QnA

<div>There is a strong collaboration between different functions. The Product team will first gather requirements from the different stakeholders. This will then be passed on to the engineering team.</div>
<div>We have a structured onboarding process -&nbsp; there is a comprehensive orientation session, buddy/mentor system, team training for new joiners (where applicable), a guide to help the new joiner set up tools and get familiarised with the workflow etc.&nbsp;</div>
<div>While there is autonomy, it is a best practice that team members keep each other updated. Status updates are typically shared on a daily or weekly basis.</div>
<div>Sprint plannings are conducted to discuss objectives and the team's capacity. Project and task estimations are based on factors such as the time sensitivity of the task.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</div>
<div>Yes, engineers are assigned to feature teams that handle different projects. Depending on role availability, mobility to different teams is open as well.</div>
<div>We have platforms and applications to connect with your colleagues and peers around the world. While recognising the benefits of working from home, we also believe in-person collaboration will be critical to building our company culture and long-term success as an organization.</div>
<div>Innovation is at the core of everything we do. has a startup accelerator and venture arm to invest in and incubate innovation. For example,'s Cronos launches a $100M accelerator for DeFi and Web3.</div>