Open Government Products, GovTech Singapore Employee | NodeFlair

Open Government Products, GovTech Singapore

Claimed

Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.Projects we have worked on include:Data.gov.sg - An open repository of all the Singapore Government’s public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.Isomer - An end-to-end informational site builder for the government. Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.Form.sg - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.We are a division in GovTech Singapore.

Performance Bonus
Sign-on Bonus
2 month sign-on bonus for fresh hires

Phone Bill Allowance
$100/month allowance for personal productivity tool costs
Transport Allowance
Work travel to non-office locations covered
Wellbeing Allowance
Employee assistance and mental health tools and services e.g. Intellect
Personal Development Allowance
$3,000/year learning budget
Employee Discount
Personal discounts on Apple products

Paid Time Off / Annual Leave
Sick Leave
Hospitalization Leave
Volunteer Time Off
Family & Caregiver Leave
Maternity Leave
Paternity Leave
Marriage Leave
Bereavement Leave
Adoption Leave
Unpaid Leave

Medical Care
Hospitalisation and surgical insurance coverage; 85% of outpatient medical costs, up to $500/year
Life Insurance
Worldwide coverage for life and personal accident insurance
Dental
85% of dental costs, up to $120/year
Flexi-Cash Allowances
$500 Flexible Benefit allowance
No MC Required
Health Screening
Annual health screening provided

Hybrid Work

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Engineers at OGP are involved in everything from ideation, requirements gathering and implementation to QA, releasing, gathering feedback, monitoring, analyzing key metrics and iteration, maintenance (rolling out fixes and improvements), and refactoring. Engineers here often play cross-functional roles e.g. Wearing a product manager's hat and working in tandem with their designer and product manager colleagues to determine product roadmap and execution. In cases where the codebase is open-source, such as FormSG, they may also handle and review code contributions from members of the public.

At OGP, teams believe in quick ideation and implementation. Here engineering teams are small and self-organized. We avoid bureaucratic processes to build and deliver impactful products faster. This has allowed us to rapidly respond to challenges of national significance at the behest of the Singapore Government, most notably taking two weeks to build the prototype for "Appointments for COVID-19 Vaccinations".

We favour decision velocity over accuracy. Engineers here correct course over iterations through feedback and break down the work into smaller chunks - Design, Develop, Test, Repeat.

Learning & development serves to help you maximise your long-term impact at OGP and on the public good.

This is especially urgent in the software development industry, where technology and innovation progress rapidly, and failure to keep pace means our work will cease to be relevant and impactful. This holds regardless of function–from engineering to product management to organisation design.

Learning at OGP typically happens through a variety of events and mechanisms, namely: annual Hack For Public Good in January, our performance cycle, ad-hoc sharings, learning Fridays, and Learning Month in December.

The "Open" in Open Government Products refers not only to our transparent engagements with the public but also to how we interact with one another in the workplace.

This is not only done through the way we talk about incidents and setbacks through regular team syncs and sharing but also through actively encouraging open internal discussion. The transparency also goes as far as fully disclosing the salary point tied to each level for each role in OGP’s career ladders.

The hypothesis is that small technical teams given direct ownership of public sector problems will solve them more effectively than the traditional top-down, inter-agency, or procurement approaches. This minimizes the overhead and allows the teams to focus on simple solutions to well-defined problems.

To that end, product teams start small, typically consisting of 2-3 engineers, a product manager, and some commitment from a product designer. As the product matures, the number of people involved may grow to about 10.

Engineers, designers, and product managers are all peers within a team. So while product managers still handle project management, management never trumps design or engineering.

While new technology is the most visible part of digital transformation, the bigger value is how it enables better organizations through improved culture and practices. These include design thinking, data-driven decision-making, continuous testing, open communication, and honest feedback. Digital transformation requires not just building new applications but redesigning the entire experience of how the government operates and interacts with people’s needs.

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Benefits