Senior Software Engineer

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Bank of America

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Job Summary

Job Type


Years of Experience
Information not provided

Tech Stacks
Microsoft R

Job Description

Job Description:

About Us*

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Weโ€™re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services*

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Bank is engaged with third parties for conducting business which may include providing products and/or services. External data transmission policy establishes requirements for risk management of Third-Party relationships, including Outsourcing activities. Permit to Send/Receive (PTS/R) is Enterprise control process to identify and validate all inbound and outbound data transmitted, processed, or stored by external entities outside the Bank's firewall.

Job Description*

As an Individual Contributor in Permit to Send Team in EDT responsible for supporting the system of record (SOR) for external data transmissions. As part of the data operations team, focus on ensuring all incoming and outgoing data transmissions are appropriately registered as well as ensuring end to end incident management and resolution for Enterprise Data Operations. The team member will be responsible for ensuring that all developed functionality complies with all requirements to support Privacy, Compliance, Resiliency and Cloud Governance for data movement. This team member will also be responsible for driving consensus across organizational boundaries and get teams to work towards the collective and common enterprise objectives like Operational Excellence and Never Down.


  • Managing Individual Rights Operations requests received through varying intake channels throughout the cycle of the request, originating from intake to research, response drafting, and to response submission and request closure. Individual will be responsible for evaluating individual rights requests received by the Bank and need to determine specific client relationship(s) by investigating various Bank systems. Individual will further be aligning various data privacy laws, rules and regulations to each request assuring request is fulfilled in accordance with specific regulatory requirements and replying to requestors with standardized responses within the required regulatory timing.



  • Graduation / Post Graduation.
  • Certifications If Any: Na.

Experience Range*

  • 02 Years to 04 Years of experience.

Foundational Skills*

  • Previous experience or practical, demonstrated knowledge of data privacy practices and data subject rights.
  • Knowledge of Data Privacy Laws, Rules, and Regulations
  • Proven track record of using critical thinking skills, solving complex problems, and persistent tracking of issues through to resolution.
  • Ability to work cross functionally within the Bank.
  • Ability to comprehend and familiarize self with different jurisdictional regulations and regulatory requirements.
  • Experience working within mandatory timeframes.
  • Proficient with Microsoft Office Suite specifically with MS Word, SharePoint, and Excel (PowerPoint familiarity is a bonus)
  • Excellent written and verbal communications skills and exhibited use of such skills in fast-paced, team-centric environment.
  • Prior experience working in an operational or technology support role within the banking or financial services industry.;

Desired Skills*

  • Intermediate knowledge of creation of report, use of Excel formulas and creation of Pivot Tables
  • Ability to complete desired job tasks once onboarded with little to no continuous direction.
  • Prior experience working in privacy operations or related role or exposure to privacy operations in another role.

Work Timings*

  • 11:30 AM โ€“ 08:30 PM IST.

Job Location*

  • Mumbai.

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