Solution Architect

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Birlasoft

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Job Summary


Job Type
-

Seniority
Senior

Years of Experience
Information not provided

Tech Stacks
Oracle

Job Description

Job Title: Oracle Fusion HCM Consultant - Core HR (Support)

Skills And Qualifications

We are seeking a highly skilled Oracle Fusion HCM Consultant with expertise in Core HR to join our team in a support role. The ideal candidate will have a minimum of 10-12 years of experience in Oracle Fusion HCM, specifically focusing on Core HR modules. This role requires a deep understanding of HR business processes, excellent communication skills, and a proven track record of providing high-quality support to clients.

Roles And Responsibilities

  • Offer expert-level support for Oracle Fusion Core HR modules, including but not limited to employee records management, organization structures, workforce lifecycle management, and absence management.
  • Diagnose and resolve complex technical and functional issues related to Core HR processes and configurations, ensuring timely resolution to meet client needs and SLAs.
  • Perform regular system maintenance tasks such as patching, upgrades, and enhancements to ensure optimal performance and alignment with business requirements.
  • Configure and customize Core HR modules to meet client-specific requirements, leveraging Oracle Fusion HCM best practices and standards.
  • Create and maintain comprehensive documentation related to system configurations, customizations, and support processes for knowledge sharing and future reference.
  • Interact closely with clients to understand their needs, provide updates on issue resolution status, and offer recommendations for optimizing their use of Oracle Fusion Core HR.
  • Conduct regular quality assurance checks to ensure the accuracy and integrity of data within Core HR modules, identifying and addressing any discrepancies or anomalies.
  • Keep abreast of the latest Oracle Fusion HCM updates, patches, and industry trends, proactively recommending enhancements or process improvements to clients.

Qualifications

  • 10-12 years of experience working with Oracle Fusion HCM, with a focus on Core HR modules.
  • In-depth understanding of Core HR processes, configurations, and best practices.
  • Strong troubleshooting and problem-solving skills, with the ability to analyze complex issues and provide effective solutions.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with clients and team members.
  • Proven experience in providing support for Oracle Fusion HCM implementations or upgrades.
  • Ability to work independently and collaboratively in a fast-paced environment, managing multiple tasks simultaneously.
  • Oracle Fusion HCM certifications (e.g., Oracle Fusion HCM Cloud Certified Implementation Specialist) preferred.
  • Experience with Oracle Support processes and tools is a plus.

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