Job Description

This position is responsible for designing, analyzing, writing code, modifying and debugging CSG product applications. May perform release testing; interface with end-user to define requirements and complete technical documentation. Assist with detail architectural designs for software solutions and provide guidance on complex software development assignments

Key Areas of Responsibility

Build highly available, scalable, resilient and maintainable systems
Continuously improve assigned areas by applying scripting, automation or application packaging
Resolve complex engineering problems
Willingness to learn from and coach those around you
Demonstrate a strong work ethic, a commitment to excellent customer service and teamwork

Position Qualifications

Bachelor’s degree in Computer Science or related field
At least 5 years of software development experience
Knowledge in object oriented analysis and design with the ability to practice across multiple languages
Own and deliver Features as set of Ascendon Configurations for Explore/Buy/Use/Bill/Pay/Leave/Do not Pay journeys.
Job requires experience and ability to create Catalog items such as Pricing Plans, Offers, Billing and Charging Rules and Discounts for Media/Telecom industry.
Business processes in Fulfilment, Assurance and Billing
Good understanding of telecom offerings for services in voice/data/VAS in local and roaming scenarios, Catalog and order management, Rating and Billing / Invoicing configurations, Treatment/collection configs, Financials / GL expertise, Taxation aspects.
Experience in MNP and Roaming TAP procedures.
Safe Agile experience to deliver Features through set of sprints with customer feedback
Ability to work with Customer Requirements and turning them to Features, Grooming and estimations, working as part of scrum team to deliver feature stories
Review test plans and provide feedback for quality deliveries
Support System integration Testing, User Acceptance testing and GoLive Plans and In-Life support as necessary
Skills on scripting and any programming language for automation, CICD will be advantage.
2+ years experience working with AWS – certification a plus
2+ years experience working on a DevOps team
Troubleshooting experience from an operations perspective in a 24 hour oncall setting
Proficiency in Agile methodologies and ability to serve in a scrum or product owner role as needed in a self-organizing, high-performing team

Experience with

Telecom Application config for Rating/Tariffs, Bill cycles, Treatment, Mobile/Fixed network, Voice/data/SMS,
Customer care/Disputes and adjustments, Case mgmt. etc. Mediation/Whole sale billing/Roaming/MNP also good.

Location(s):

India Remote