Job Description

About this role:

In Gartner’s Services Analytics & Productivity team, we innovate the way the service teams help clients receive value and enable smarter decision making by functional leaders who are our clients. This role would entail supporting cross-functional efforts to proactively uncover new ideas, opportunities, and strategies on the way we function as a services & delivery organization to drive higher client retention. You will also have opportunities to work on several business initiatives and contribute to problem solving leading to continuous improvement. You will work with senior stakeholders and provide analytical insights to solve business problems. This is an excellent opportunity providing exposure around problem solving, stakeholder management and leadership thereby delivering exceptional business impact defined in terms of client retention and service team productivity.

What you’ll do:

Work with senior stakeholders to define problem statements, provide initial scope, and bring together cross-functional teams to help problem-solve and drive execution
Be the subject matter expert and facilitator for quantitative and qualitative problem solving covering strategic priorities
Support strategic decision making through a deep understanding of the business supported by descriptive analysis, proof-of-concept curation, and effective prioritization
Deliver on and project manage cross-functional projects that drive strategic priorities across services & delivery
Lead problem solving and ensure the right stakeholders and teams are involved at the right stage
Drive transparency and clear communication across projects
Synthesize inputs, constraints and expected outcomes across teams to inform strategic decision making
Ensure successful roll-out of projects by working with cross-functional teams across L&D, Comms, Ops, etc

What you’ll need:

Graduation in Engineering, Maths or Statistics from institute of repute. MBA would be an added advantage.
3+ years of experience in one of: business analytics, project management, project execution; ideally with cross functional projects involving process design and change management in a global set up
Strong Microsoft Office expertise – Advanced Excel, PowerPoint, Outlook
Working knowledge of two or more of the following – R, Python, SQL, VBA Macros, MS-Access, Power BI
Deep analytical thinker with experience in deriving business insights from data analytics
Detail-oriented with high personal standard for quality and accuracy along with a strategic mindset to interpret and bring out the ‘so what’ from data
Strong communication and collaboration skills; Be a self-starter who can anticipate business needs and fulfill on them in a proactive manner
Experience, maturity, and ability to prioritize and manage workload in order to meet deadlines; proficient in multitasking; Experience working in an international environment

Who you'll get:

You want to engage senior, global clients in strategic discussions leading to programs that directly impact Gartner’s top and bottom line
You love quantitative problem solving and are excited about representing business information in a clear and concise manner
You love solving business problems leveraging data, analytics, and qualitative insights

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:91338

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