Service Cloud Tech Lead

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Jade Global

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Job Summary

Job Type


Years of Experience
Information not provided

Tech Stacks
CSS jQuery Ajax JavaScript Boomi SOAP API Rest API MVC

Job Description

Service Cloud Tech Lead1

Must Have

  • 7+ years experience with LWC , Apex, Trigger, VisualForce and
  • Experience of at least 2+ full-lifecycle SFDC implementations as individual contributor to team
  • Strong expertise in at least two of the following the areas/modules: Service Cloud, Experience Cloud, Force.Com
  • Deep dive in capabilities and constraints of the system, adhere Salesforce Best Practices
  • Extensive experience in technical and some functional aspects delivering Salesforce implementation and support projects
  • Experience in implementing Enterprise Salesforce integration with (Soap/ REST API/ Web services/ Boomi)
  • Experience desired in using data migration solutions (Apex Data Loader, DML)
  • Must be up to date with features in latest releases in Salesforce platform and have hands-on experience on Lightning
  • Good communication skills and Customer orientated
  • Passionate, technical, Active contribute, self-starter, self-motivated, flexible, go-getter to resolve technical and some functional aspects, work with team
  • Certifications -
  • Salesforce Platform Developer I & II certification is a MUST.
  • Salesforce Certified App Builder is MUST
  • Salesforce Certified System Administrator is a MUST.
  • Salesforce Service Cloud Consultant is a MUST
  • Salesforce Lightning Component Framework Specialist (Trailhead Super Badge)
  • Salesforce Lightning Experience Specialist (Trailhead Super Badge)
  • Preferable to have Salesforce Architect Certificates
  • BE/ BTECH/ MCA/ M TECH Nice to Have:
  • Exact Targets/ Marketo/ Pardot Experience
  • UI/ UX: JavaScript, jQuery, CSS, AJAX, MVC
  • Experience in Agile based projects. Roles and Responsibilities:
  • Active and effective individual contributor to project as technical and some functional aspects
  • Work with team wrt solution/ approach and resolve technical queries/ challenges along with workarounds
  • Coordination with stakeholders for requirements and design technical solution with workarounds
  • Coordinate releases, product enhancements/ implementation, bug fixes
  • Responsible for Design/ Approach, Implementation - Best Practices, Documentation, Escalations

Key Skills/ Keywords

  • Service Cloud, Apex, Visualforce, Lightning, Integration, DML, Data Loader,, Triggers, Workflows, CSS, JavaScript, jQuery, SFDC

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