Product Manager – Change Management & CMDB

Kenvue logo

Kenvue

View Salaries, Reviews, and more  

Job Summary


Job Type
-

Seniority
Senior

Years of Experience
Information not provided

Tech Stacks
Analytics

Job Description

Job Description

Product Manager – Change Management & CMDB

Responsibilities-

Primary Responsibilities

  • Establish and maintain the roadmap for CMDB and Change Management, aligned to ServiceNow platform capabilities.
  • Drive process governance activities to ensure CMDB and Change Management objectives are achieved.
  • Partner with stakeholders (e.g. Application, Infrastructure, Quality teams) to ensure their considerations are understood and accounted for.
  • Lead team managed service provider to deliver work required to support operational aspects of CMDB and Change Management processes.
  • Define metrics to measure operational performance and hold stakeholders accountable.
  • Identify process improvement opportunities, recommend solutions and lead improvement efforts.
  • Serve as an advocate for ITSM across the Technology & Data organization, ensuring needs of all stakeholders are evaluated and considered.

Qualifications-

Education-

B.A/B.S degree is required, preferably in Science, Technology, Engineering or Math (STEM).

Experience and Skills-

Required-

  • At least 8 years of relevant technology experience
  • Demonstrated experience with CMDB and Change Management in a highly regulated environment.
  • Solid understanding of ITIL and experience with the ServiceNow platform.
  • Strong analytical skills and a proven track record delivering process improvements.
  • Experience leveraging technology and automation to achieve process improvement and ITSM outcomes.
  • Excellent written and verbal communication skills; ability to communicate effectively with both executives and technical teams.
  • Experience working in an organization with complex stakeholder networks.
  • Ability to coordinate and communicate across multidisciplinary/multicultural teams across countries and regions.

Preferred-

  • ITIL 4 certification or equivalent.
  • Experience working in and leading Product, Agile and Scrum teams.
  • Experience leading teams, either direct reports, matrixed reports, or MSP team members.
  • Experience working with data, analytics, and visualization tools (e.g. Performance Analytics, Tableau, PowerBI).
  • Experience working with ML and IA tools to achieve ITSM outcomes (e.g. Predictive Intelligence).

Education-

B.A/B.S degree is required, preferably in Science, Technology, Engineering or Math (STEM).

Experience and Skills-

Required-

  • At least 8 years of relevant technology experience
  • Demonstrated experience with CMDB and Change Management in a highly regulated environment.
  • Solid understanding of ITIL and experience with the ServiceNow platform.
  • Strong analytical skills and a proven track record delivering process improvements.
  • Experience leveraging technology and automation to achieve process improvement and ITSM outcomes.
  • Excellent written and verbal communication skills; ability to communicate effectively with both executives and technical teams.
  • Experience working in an organization with complex stakeholder networks.
  • Ability to coordinate and communicate across multidisciplinary/multicultural teams across countries and regions.

Primary Location

Asia Pacific-India-Karnataka-Bangalore

Travel

No

Job Function

Technology Operations

Job Qualifications

Qualifications-

Interview Questions of Product Manager – Change Management & CMDB at Kenvue

Currently, there aren't any interview questions for this role at Kenvue shared by other job seekers.
View more interview questions of similar roles from other companies →
banner icon
Prepare For Your Interview in 1 Week?
Equip yourself with possible questions that interviewers might ask you, based on your work experience and job description.
Get Started!

Salary Insights of Product Manager – Change Management & CMDB at Kenvue

Currently, there aren't any salaries for this role at Kenvue shared by other job seekers.

View more salaries from Kenvue →

Achieve your dream job with our top-notch tools!

Resume Checker Illustration

Resume Checker

Our free resume checker analyzes the job description and identifies important keywords and skills missing from your resume in just a minute!

Check Now
Interview Preparation Illustration

AI InterviewPrep

Utilizing advanced AI, our tool generates tailored interview questions based on your industry, role, and experience. Practice and receive feedback on your answers in real time!

Check Now
Resume Builder Illustration

Resume Builder

Let us show you the differences between a bad, good, and great resume, and guide you in building a resume that helps you stand out to employers, ensuring you land your next position faster!

Check Now