Job Summary
Job Type
Permanent
Seniority
Lead
Years of Experience
7-10 years
Tech Stacks
Strategy
Job Description
PURPOSE
Oversees the technology planning strategy direction and design choices within solutions used to meet the business requirements of SITA customers. This includes providing guidance support and advice in the proposal implementation and deployment for any new or existing product developments as part of a customer solution.
KEY RESPONSIBILITIES
- Oversees the technical qualification and owns the technical parts of proposals submitted to customers through knowledge of current new or evolving technologies and SITA solution portfolios.
- Oversees the design and development of standard and complex solutions which may involve multiple parties both internally and externally including the selection of 3rd party vendor to meet customer requirements.
- Promotes SITA by furnishing customers with comprehensive up-to-date information on current products product enhancements and new solutions through customer meetings and workshops.
- Ensure designs can be efficiently implemented Right the First Time (RFT) and supported operationally.
- Ensures interaction and collaboration with colleagues is carried out to gain and share ideas and opportunities.
- Lead mentor and coach a technical team of Solution Engineers. Coordinates technical training and certification on the products and technologies supporting the ATI.
- Supports sales groups or competency centers during the pre-contract phases (qualification proposal and contract) with technical designs and advice.
- Contribute to and develop technical account strategies with the sales team to ensure maximum account penetration and commercial benefits for SITA in the long term.
- Participate in the consultative selling process with the commercial and sales team
- Oversees the technical qualification and owns the technical parts of proposals submitted to customers through knowledge of current new or evolving technologies and SITA solution portfolios.
- Oversees the design and development of standard and complex solutions which may involve multiple parties both internally and externally including the selection of 3rd party vendor to meet customer requirements.
- Promotes SITA by furnishing customers with comprehensive up-to-date information on current products product enhancements and new solutions through customer meetings and workshops.
- Ensure designs can be efficiently implemented Right the First Time (RFT) and supported operationally.
- Ensures interaction and collaboration with colleagues is carried out to gain and share ideas and opportunities.
- Lead mentor and coach a technical team of Solution Engineers. Coordinates technical training and certification on the products and technologies supporting the ATI.
- Supports sales groups or competency centers during the pre-contract phases (qualification proposal and contract) with technical designs and advice.
- Contribute to and develop technical account strategies with the sales team to ensure maximum account penetration and commercial benefits for SITA in the long term.
- Participate in the consultative selling process with the commercial and sales team
Qualifications
EXPERIENCE
- 7-10 years of experience in Information Technology Telecom Industry or Air Transport Industry technology in a technical pre-sales role
- Proven track record in producing communicating and documenting successful technical customer solutions
- Pre-Sales Business and or Commercial experience
KNOWLEDGE & SKILLS
PROFESSION COMPETENCIES
Addressing Customer Needs
Commercial Acumen
Networking
Partnering for Clients' Success
Problem Solving
Products and Services
Quality in Design
Requirements Analysis
Sales Process Knowledge
Solutions Development
Strategic Thinking
System and Technology Integration
Technical Writing/Documentation
Technology/IT Consulting
CORE COMPETENCIES
Adhering to Principles & Values
Communication
Creating & Innovating
Customer Focus
Developing Talent
Impact & Influence
Leading Execution
Managing Performance
Results Orientation
Teamwork
EDUCATION & QUALIFICATIONS
- BS level Technical Degree or equivalent experience in Engineering Computer Technologies
- At least 1or more technical certification is required (e.g. ASEP TE STE ESE CCIE/CCNP/CCDP/CCIE/IPT)
Job PostingFeb 22, 2021, 5:36:46 AM
