Job Title: AWS DevOps + Chef Cookbook
Location: Pune / Bangalore
Shift: 24/7 Rotational Support
Experience: 5-8 Years
Skills: AWS, DevOps, Chef Cookbook
Mode : Hybrid
Job Description
- Diagnose and resolve connectivity issues
- Perform updates, configuration changes, and backups
- Manage network operations for data communications
- Ensure network infrastructure is well-documented
- Research, evaluate, maintain, and execute code upgrades
- Oversee monitoring and maintenance of a private IP MPLS carrier network
- Plan, schedule, and implement network upgrades; assist with implementations and migrations
- Provide change and problem management support
- Create and maintain documentation for monitoring systems, processes, and hardware devices
- Be available for shifts to rapidly troubleshoot problems resulting from changes or faults
- Ensure global network support and maintain high system availability in collaboration with external suppliers
- Perform day-to-day network management and troubleshooting
- Create and maintain documentation, including monitoring processes, network diagrams, and device inventories
- Monitor and maintain all network devices (LAN, routers, switches, Wi-Fi controllers, etc.) and related equipment/services
- Identify and troubleshoot mission-critical production network issues and end-user problems
- Communicate effectively with both technical and business audiences
- Manage network operations, including scheduled maintenance, upgrades, obsolescence, and capacity requirements
- Work with global teams in a 24/7 environment
- Demonstrate strong troubleshooting skills, logical thinking, and analytical abilities
- Provide training, coaching, and support to colleagues
- Manage stress and work under pressure with production issues and deadlines
- Solve problems, resolve conflicts, make decisions, and plan effectively
- Take ownership of issues and ensure resolution
- Work independently, manage multiple tasks, and demonstrate excellent time management skills
- Manage vendor and supplier relationships
- Develop technical documentation, processes, templates, and Standard Operating Procedures
- Strong written and spoken English communication skills
Education And Certifications
- Bachelors degree or minimum of 5 years relevant work experience required
- Good understanding of LAN technologies
- Cisco certification (CCNA) required
- Knowledge of Wi-Fi technologies and data center technologies
- CCNP preferred
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