Job Description

About Us

M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.

Headquartered in Singapore with an expanding presence across 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions, as well as value-added services such as AI-driven KYB onboarding and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.

For more information, please visit: www.m-daq.com.

Responsibilities

Primarily responsible for day to day support of Ecommerce Platform Application,
FX clients and Stock Brokers using FX.
Perform monitoring using available tools and media
Write Monitoring Tools in Unix, Python, SQL or Lambda, strictly adhering to the
monitoring framework
Assist Clients Success Team with onboarding activities.
Trouble shoot incidents, providing enough in-dept details which would assist
developers to quickly zoom into codes to identify any bugs
Manage incidents following internal incident management process and
procedures till they are resolved
Ensure incidents are logged and root cause analysis updated and concerned
parties are advised
Involved in Problem Management
Ensure timely email responses and stake holders updates
Participate in depth QA/Testing of the application at the end of a Sprint
Able to grasp the permutation of inputs to develop Test Cases and Test Scenarios
for exhaustive testing against new applications or new functionalities
Code Test Cases using Selenium, Cucumber, Scripts, Python and Postman
Ensure production system are adequately monitored

Requirements

Degree in Computer Science / Info Technology
Able to code in Java, Python and Unix/Bash is a must
Able to code in Selenium would be an advantage
Some knowledge in AWS platform/tools would be an advantage
Some knowledge on FX, Payment and E-Commerce business knowledge would be
an advantage
Equipped with analytical and problem-solving skills
Able to learn new functionalities and new systems quickly and present testing
permutations for Test Cases and Test Scenarios
Essential but not a must to have knowledge of FIX Protocol
Result driven and customer oriented
Prior experience in managing clients from China and Japan will be advantageous
Proficient in spoken and written Simplified Chinese
Ability to speak/write Japanese will be advantageous
Team player, resourceful, independent and a good communicator

Why Us?

Make a positive impact to the world’s economy by creating a World without Currency Borders™
Innovation Mindset, People-Oriented
Challenging environment, offering great opportunities to learn and grow
Creative and Innovative Workplace
We offer competitive remuneration, including employee stock options and employee benefits