Principal Product Manager

New Relic, Inc. logo

New Relic, Inc.

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Job Summary


Job Type
-

Seniority

Years of Experience
Information not provided

Tech Stacks
SQL Azure Analytics AWS New Relic Snowflake Strategy

Job Description

Your opportunity
At New Relic, Product Managers are leaders with vision, strategic thinking, customer obsession, bias for action, and passion for data-driven decisions. In this role, you will be the leader and subject matter expert of the Application Performance Monitoring (APM) market. You will independently lead strategic initiatives and innovations and will represent the voice of New Relic customers and partners.

What you'll do

  • Drive vision and strategy for the next set of innovations in the New Relic APM product portfolio
  • Be an expert for the APM market, customer and partner needs, competitive trends, and industry innovations
  • Build cutting-edge APM solutions leveraging monetization, AI/ML, public cloud, and security advancements, and be responsible for building, launching, and growing the products that you build
  • Conduct customer research, pilots, and business impact analysis, and identify new business opportunities and customer requirements
  • Partner closely with design, engineering, marketing, support, sales, and other product teams to deliver end-to-end value for our users
  • Build a data-driven roadmap, defining, analyzing, and reporting product metrics to meet your OKRs
  • Challenge the status quo and drive outcomes
  • Mentor, coach, and uplift other team members


This role requires

  • Bachelor’s degree or equivalent practical experience.
  • 10+ years of experience building and launching technical products.
  • Prior work experience with PLG, specifically onboarding & nurturing product experiences, including experimentation strategies.
  • Expertise in making product decisions using data analytics and understanding product usage patterns.
  • Ability to identify customer problems/opportunities, assess the output metrics associated with OKRs, prioritize these to a roadmap accordingly, construct a comprehensive opportunity assessment, effectively communicate build requirements, and measure results to inform success/learnings.
  • A love for great UX and a keen eye for detail.
  • Ability to bring clarity in ambiguity.
  • Have a bias for action.
  • Identifying frameworks to support discovery but not sticking with them too rigidly where it impacts your bias for action.
  • Ability to influence across the organization and above to senior leadership.
  • Impeccable communication skills with the ability to identify forums/documents to be succinct and when to dive into the details.


Bonus points if you have

  • Experience in Generative AI and public cloud (AWS / Azure / GCP) infrastructure services
  • Experience with business systems like Salesforce, Zuora, NetSuite, and Snowflake
  • Experience in security
  • Prior SaaS product experience with a developer persona
  • Experience with observability products/tools
  • Experience with enterprise products
  • Experience with SaaS billing models and monetization of features
  • Hands-on experience in writing SQL and analyzing different sets of data
  • Hands-on experience working with design, build wireframe and clearly articulating the user journey
  • Experience working with diverse stakeholders like Sales, Finance, Legal, Customer Success


Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit https://newrelic.avature.net/accommodations to submit your request.

Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy.

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