Staff (Lead) Site Reliability Engineer

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Job Summary

Job Type


Years of Experience
Information not provided

Tech Stacks
SQL Kubernetes Prometheus Grafana Azure Helm Microsoft Datadog Terraform AWS Strategy

Job Description

Staff Site Reliability Engineer

Join our SRE Team and Revolutionize Tricentis SaaS Products!

The Site Reliability Engineer is a pivotal role in our SaaS strategy. You will work closely with our engineering team to ensure unrivaled observability, availability, and performance of Tricentis SaaS Products."

As a Site Reliability Engineer (SRE), you'll be the driving force of our user-facing services and production systems. We're seeking individuals with pragmatic operational skills and software craftsmanship, applying engineering principles, operational discipline to elevate our operating environments and codebase to new heights.

At the core of your responsibilities, you'll specialize in systems such as operating systems, storage subsystems, observability and networking while implementing best practices for availability, reliability, and scalability. But that's just the beginning of your thrilling journey with us!

Your Impact as a Staff Lead SRE

  • Mentor and collaborate with team members and other staff to further develop a DevOps culture
  • Proposes and drives platform architectural changes that affect our SaaS portfolio to solve scaling and performance problem
  • Lead significant cross-team project work which has direct impact on company revenue
  • Act as subject matter expert in observability, scalability and performance
  • Runs RCAs and planning meetings to get meaningful work scheduled into the plan.

As a valuable member of our SRE team, you'll have the opportunity to:

  • Strive for automation either by coding it or by leading and influencing developers to build systems that are easy to run in production
  • Contribute to the future roadmap of software development teams and establish strong operational readiness across teams
  • Establish clear ongoing cloud efficiency metrics and multi-environment observability stack based on the existing SaaS system
  • Plan for new service roll-outs, expansion and capacity management of existing services, and work with engineers to optimise their resource consumption
  • Leading by example with positive and inclusive leadership and fostering constructive discussions between SRE and engineering

Our Tech Stack

Terraform, Pulumi, GitHub Actions, Kubernetes, DataDog, Prometheus, Grafana, AWS, AZURE

Our Culture

We don't just preach our values; we embody them in everything we do. We are committed to creating an environment that empowers, supports, and includes individuals, where trust, transparency, creativity, curiosity, and continuous improvement thrive on a daily basis.

About You

  • 12+ years in SRE or similar roles, with a focus on tooling, automation and infrastructure on a major public cloud provider
  • Led teams technically on architecture and system design
  • Authoring and maintaining IaC with Terraform and using IaC to deploy resources in AWS, Azure
  • Strong skills around observability, troubleshooting, and performance solutioning.
  • Helm charts and deploying and maintaining Kubernetes clusters.
  • Deep understanding/experience with:
  • Cloud services (AWS or Microsoft Azure)
  • Containers and Kubernetes
  • SQL databases and designing schemas
  • Distributed architecture and micro-service architecture
  • Able to create innovative solutions that push Tricentis technical abilities ahead of the curve
  • Ability to develop other team members into senior levels
  • Identify Service Level Indicators (SLIs) that align the team with availability and latency objectives.
  • Be part of an on-call (PagerDuty) rotation to respond swiftly to incidents affecting availability, offering support to product engineers during customer incidents

If you're ready to make a lasting impact as a Site Reliability Engineer and be at the forefront of revolutionizing Tricentis SaaS Products, don't miss this.

At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how weโ€™ll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.

  • Demonstrate Self-Awareness: Own your strengths and limitations.
  • Finish What We Start: Do what we say we are going to do.
  • Move Fast: Create momentum and efficiency.
  • Run Towards Change: Challenge the status quo.
  • Serve Our Customers & Communities: Create a positive experience with each interaction.
  • Solve Problems Together: We win or lose as one team.
  • Think Big & Believe: Set extraordinary goals and believe you can achieve them.

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.

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