Carousell logo
Carousell
company claimed culture
Claimed
overview icon

General Information

briefcase icon

Industry

Internet
location icon

Locations

Taiwan, Philippines, Malaysia, India, Indonesia, Vietnam, Singapore
employees icon

Employees

501-1,000 globally
Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India.

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.
salaries icon

Carousell Salaries

115
Check All Salaries
reviews icon

Carousell Reviews

23
filled star
4.6
from 23 reviews
filled star
filled star
filled star
filled star
half filled star
Continuous Feedback
star
4.5
Employee Wellness
star
4.5
Innovation
star
5.0
Safe to Fail
star
4.5
Mission
star
5.0
Growth
star
5.0
Read All Reviews
cultures icon

Culture at Carousell

We celebrate big or small wins to appreciate the winners and inspire people to want to win more. When we get the high of winning, we just want to win more and more. We do this through various ways, such as Slack #kudos, recognition initiatives such as Tech Toasts, in-person, Town Halls etc.

Every team member, regardless of tech or non-tech, is included in our internal dogfooding process. We also encourage our teammates to flag issues and bug reports. It is all hands on deck to ensure our user gets the best product experience. 

We conduct user research both regularly to get a pulse and also on a specific-needs basis when we want to give our users some early prototypes or drafted ideas. It's a very rewarding process everyone is willing to join, engineers included, as it's the closest we can get to our users and we can learn quickly whether things could work.

We start from the fundamental belief that our people are talented, passionate, and hungry to learn and act in the best interest of the company. 

With this starting point, we take extreme ownership of what we do. Extreme ownership means that everyone, as a team member, will be part of various phases of the lifecycle of each feature or improvement, from ideation to post-launch results. The impact of what we do highly depend on each person's contribution. Extreme ownership means also taking the necessary steps to ensure that the people we work with have absolute clarity about what we do and our progress.

This extends to our career as well - we take an active interest to clarify any doubts about our scope or role and check how we are doing from our managers through 1:1 sessions.

The “sudo rm-rf” mistake was the legendary mistake our co-founder Lucas made. He accidentally deleted all our photos 2 weeks before our official launch after promising media that we will go live on that day with a bang. Instead of being demoralised, finger-pointing and angry with ourselves, we learned from that setback and solved it. It is now a famous case study in computing school. 

We view setbacks as opportunities for learning and problem-solving. We are more interested in the value of the lessons than hiding or being right or blaming or criticizing when there is a setback. What is not okay is to repeatedly make the same mistakes without learning.

We believe in engaging in regular and open communication, which includes celebrating wins and learning from mistakes. 

One of the ways we do this is through our regular town hall meetings at the Carousell Group and Carousell brand level, which we have been holding since the start. We share important business and market updates from both country and team function perspectives, any key organisation changes, and celebrate achieving our must-win battles. The teams have the chance to share about the projects they’re working on, and can also ask any question during our Q&A session. Senior leaders and founders will answer every top-voted question no matter how difficult the question is. 

The various teams, regardless of tech or non-tech, share regular updates on a monthly/quarterly basis on their work. Internal communications are also uploaded on our intranet for all teams to reference.

We started because we believe in using technology to solve problems at scale. We continue to anchor every opportunity and challenge around problem-solving to deliver a bigger impact to our users and to stay ahead.

We hope our teammates can adopt this belief: You can do anything as long as you are relentlessly resourceful. We are determined to work around constraints and find creative ways to solve challenges to find step-change 10x solutions.

benefits icon

Benefits at Carousell

  • ESOP (Stock Options / RSUs)

  • ESOP Buyback Program

  • Home Office Allowance

    Work from Home Subsidy: SGD 200 equivalent one-time benefit to defray the cost of equipment and accessories needed to enhance the WFH setup of our our CarouTeam members.

  • Phone Bill Allowance

    50% of phone bill; Up to SGD 50 equivalent /month.

  • Transport Allowance

    Ad-hoc basis; Reimbursable if approved.

  • Meal Allowance

    Foodpanda food credits SGD 30 equivalent per month

  • Wellbeing Allowance

    Claimable item via flexible benefits program, "Wellness Pocket", of up to SGD 300 to 500 equivalent per year

  • Personal Development Allowance

    Claimable item via flexible benefits program, "Wellness Pocket", of up to SGD 300 to 500 equivalent per year

  • Employee Discount

    CarouPerks Program: Tie ups with various local partners and CarouTeam members get to enjoy perks by showing their business card/lanyard or Carousell email address.

  • Professional Membership Fees

    Claimable item via flexible benefits program, "Wellness Pocket", of up to SGD 300 to 500 equivalent per year

  • Paid Time Off / Annual Leave

    Annual Leave entitlement is provided based on the CarouTeam members' job level. Ranges between 7 to 20 days across the region.

  • Sick Leave

    Per statutory requirements

  • Hospitalization Leave

    Per statutory requirements

  • Family & Caregiver Leave

    May utilise up to 5 days of the CarouTeam members' Medical Leave entitlement to take care of a dependent (spouse, children and parents) due to medical reasons

  • Maternity Leave

    Ranges from 8 weeks to 30 weeks across the region (Per statutory requirements)

  • Paternity Leave

    3 weeks

  • Marriage Leave

    Ranges from 3 to 8 working days across the region

  • Bereavement Leave

    Up to 3 working days

  • Unpaid Leave

  • Medical Care

  • Life Insurance

  • Dental

    Claimable item via flexible benefits program, "Wellness Pocket", of up to SGD 300 to 500 equivalent per year

  • Vision

    Claimable item via flexible benefits program, "Wellness Pocket", of up to SGD 300 to 500 equivalent per year

  • Gym Membership

    Claimable item via flexible benefits program, "Wellness Pocket", of up to SGD 300 to 500 equivalent per year

  • Health Screening

    As per statutory requirements in TW & PH. For other countries: Claimable item via flexible benefits program, "Wellness Pocket", of up to SGD 300 to 500 equivalent per year

  • Free Breakfasts

    Differs in the region as some locations are still on WFH/Flexi arrangement. Using SG as an example: Cereals and simple breakfast options, rotated on weekly basis.

  • Free Lunches

    Ad-hoc basis across the countries. Using SG as an example: During Together Thursdays (Monthly townhalls/sharing sessions).

  • Free Snacks

    Differs in the region as some locations are still on WFH/Flexi arrangement. Using SG as an example: Well-stocked pantry with snacks and beverages

  • Entertainment Facilities

    Differs in the region as some locations are still on WFH/Flexi arrangement. Using SG as an example: Table tennis, Foosball tables, Retro video arcade machines, Gaming consoles / Dedicated video gaming area

  • Hybrid Work

  • Flexible Hours

salaries icon

Carousell Salaries

115
Check All Salaries
reviews icon

Carousell Reviews

23
filled star
4.6
from 23 reviews
filled star
filled star
filled star
filled star
half filled star
Continuous Feedback
star
4.5
Employee Wellness
star
4.5
Innovation
star
5.0
Safe to Fail
star
4.5
Mission
star
5.0
Growth
star
5.0
Read All Reviews
expert career guides icon

Expert Career Guides

Your Compiled Career Toolkit: Job Search, Interviews, Salaries & More

A guide to successful career development, including resume writing, interview skills, salary negotiation, and career advancement.

Resume Writing & Tech Interview Prep with ChatGPT Prompts

Improve your resume, get ready for tech interviews with ChatGPT tips and examples.

7 Actionable Tips to Get Noticed on LinkedIn

Unlock the power of LinkedIn: Boost your profile, elevate your presence, and magnetize your dream opportunities!

See All Guides
glassdoor rating icon

Glassdoor Rating

4.3
rating icon
Companies right arrow Carousell right arrow Overview

Achieve your dream job with our top-notch tools!

Resume Checker Illustration

Resume Checker

Our free resume checker analyzes the job description and identifies important keywords and skills missing from your resume in just a minute!

Check Now
Resume Checker Illustration

Interview Preparation

Utilizing advanced AI, our tool generates tailored interview questions based on your industry, role, and experience. Practice and receive feedback on your answers in real time!

Let's Prepare
Resume Checker Illustration

Resume Builder

Let us show you the differences between a bad, good, and great resume, and guide you in building a resume that helps you stand out to employers, ensuring you land your next position faster!

Build Resume