Job Description

Job Description

As a Product Manager for Premium Cards, you will own the end-to-end management of a defined card product or segment within the portfolio. You will shape product strategy, drive execution, and continuously optimize performance.

You will work closely with cross-functional partners including Acquisition, Partnerships, Risk, Finance, Control Management and regional teams to deliver customer-centric and commercially strong outcomes.

You will balance customer value, commercial performance, and risk discipline, while ensuring consistent delivery against business priorities.

Responsibilities

Own the product strategy and roadmap for assigned card products or features, aligned with broader portfolio and market priorities.
Manage product performance across key revenue drivers, cost levers, and investment decisions. Track results through clear metrics and regular reviews.
Lead the design, development, and launch of new features, benefits, and enhancements from concept through post-launch evaluation.
Partner with cross-functional teams to shape value propositions, customer messaging, and lifecycle engagement strategies.
Monitor product performance using customer, spend, and engagement data. Identify opportunities for growth, optimization, and innovation.
Collaborate closely with Acquisition teams to align on targeting, positioning, and go-to-market strategies.
Contribute to external partner engagements through planning, performance tracking, and product-related initiatives.
Ensure all initiatives meet American Express governance, risk, and compliance standards.
Drive disciplined execution through strong program management, clear timelines, and effective stakeholder alignment.

Qualifications

5–8 years of experience in product management, marketing, or commercial roles, ideally in cards, payments, or consumer financial services.
Experience owning or contributing to the end-to-end lifecycle of consumer financial products.
Strong commercial and analytical skills, with the ability to interpret data and translate insights into actions.
Proven ability to manage complex initiatives and deliver results in cross-functional environments.
Strong influencing skills and ability to collaborate across teams without formal authority.
Experience working in matrix organizations with multiple stakeholders.
Comfortable operating in regulated environments with strong risk and compliance requirements.
Structured thinking with strong attention to detail and execution discipline.
Clear and confident communication skills, with the ability to engage stakeholders effectively.
Customer-focused, data-driven, and pragmatic in decision-making.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.