Senior QA Manager (Food Manufacturing – Snacks & Biscuits): (FSSC 22000 / ISO 22000)

Key Responsibilities:

1. Quality Management & Compliance

• Manage and improve Food Safety Management Systems (FSSC 22000, HACCP, GMP)
• Ensure compliance with Malaysian Food Regulations 1985 and JAKIM Halal standards

2. Audit Management

• Lead internal, external, and certification audits (BRCGS)
• Drive Corrective and Preventive Actions (CAPA) to closure

3. QC Operations & Lab Management

• Oversee QC lab testing (texture, water activity, microbiology)
• Approve or reject final products

4. Supplier Quality

• Conduct supplier audits
• Manage raw material specifications (flour, fats, seasonings, etc.)

5. Customer & Product Quality

• Handle customer complaints and root cause analysis
• Manage product traceability & mock recall systems

6. Team Leadership

• Train and mentor teams on GMP, hygiene, and CCP monitoring
• Build a strong quality culture across production

Main Job Requirements:

Education

• Bachelor’s Degree in Food Science / Food Technology / Microbiology / Chemistry
• Master’s Degree is an added advantage

Experience

• 15+ years in food manufacturing QA/QC/QM
• 5–10 years in a managerial role
• Must have experience in FMCG (snacks & biscuits manufacturing)

Certifications & Knowledge

• Certified Internal Auditor (FSSC 22000 / ISO 22000)
• Strong knowledge of:
• BRCGS
• HACCP
• JAKIM Halal Standards
• Malaysian Food Act 1983

Technical Skills

• Hands-on with:
• Moisture analyzers
• Texture analyzers
• Water activity meters
• Microbiological testing (TPC, etc.)
• Strong knowledge of:
• Statistical Quality Control (Control Charts)
• Root Cause Analysis (Fishbone, 5 Whys)
• Proficient in MS Excel & PowerPoint