Job Description

Job Description:

About Us*

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services*

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Enterprise Business Intelligence Technology delivers Enterprise BI Functions to our Clients. We strive to provide technical solutions to business challenges that provide our clients with cost-effective, end-to-end business intelligence platforms and development solutions across the firm.

Job Description*

Bank of America is looking for a Starburst Senior Engineer/Lead to support new onboardings, GEN AI projects on Starburst. This position involves end-to-end platform administration & support tasks across the Starburst shared platform. Applicants must have strong experience in production support activities such as version upgrades, patch installations and migrations across environments besides other activities. This individual will perform as a contributing member of EBIT Support – Starburst team to handle L3 application and platform support activities. This person must have strong professional consulting skills and the ability to communicate well at all levels of the organization.

Responsibilities*

Installation and Configuration of Starburst.
Coordinate/Plan & Execution activities related to platform maintenance, Disaster Recovery and Software release management
L3+ escalation for Platform Issue resolution, troubleshooting and root cause analysis
Configuration and tuning of production and lower-level environments
Perform Capacity & Stability monitoring - Assist with Platform metrics collection and reporting
Contribute to definition, review, documentation & communication of standards and Best Practices
Create alerting, dashboards, SLA/SLO metrics, and capacity planning models.
Lead root cause analysis (RCA) for cluster performance, failures, and foundational stability issues.
Mentor engineers on:

Starburst architecture and federation patterns
OpenShift container orchestration
Advanced SQL optimization and distributed query mechanics

Conduct technical design reviews, promote engineering best practices, and guide problem-solving.
Lead knowledge-sharing sessions on data mesh, hybrid query engines, connector tuning, and cluster management.
Work closely with data engineering, cloud, platform, and business analytics teams to align Starburst solutions with business needs.
Translating data consumption needs into scalable federation and acceleration strategies.
Build automation for cluster provisioning, autoscaling, backups, configuration rollout, and environment consistency.

Requirements*

Education*: BE/MCA

Certifications If Any: RedHat OpenShift (Optional)

Experience Range: 12 - 15 Years

Foundation Skills*: