Cloud Architect

Company Description

CTC Global Sdn Bhd (CTC Malaysia) is a subsidiary of ITOCHU Techno-Solutions Corporation and the large Japanese conglomerate, ITOCHU Corporation. With over 50 years of experience in Malaysia, the company provides systems integration solutions to enterprise customers across major commercial and government sectors. Based in Malaysia, CTC Malaysia operates a nationwide network of 23 service centers and is supported by 800 skilled IT professionals. As part of the CTC and ITOCHU Group, CTC Malaysia is committed to enabling businesses to achieve operational efficiency and success through innovative technology.

Role Summary:

The Cloud Architect is responsible for providing technical consultancy, solution design,

and architecture expertise to support the sales lifecycle for cloud services and hybrid

infrastructure solutions.

This role works closely with the Senior Manager, delivery, and partner teams to

understand customer requirements, design tailored cloud solutions and articulate the

value proposition of the company’s cloud offerings. The Cloud Architect plays a key role

in customer engagement, proposal development, proof-of-concept delivery, and technical

presentations to ensure successful outcomes..

Main Job Tasks and Responsibilities:

Cloud Architecture and Technical Consultancy

 Serve as the cloud architect for cloud and hybrid solution opportunities, providing

expertise throughout the pre-sales and proposal stages.

 Collaborate with the sales team and partners to understand customer business

and technical requirements, translating them into scalable, secure cloud

architectures.

 Conduct architecture reviews and solution assessments, recommend upgrades,

enhancements, or integrations aligned with customer needs and best practices.

 Evaluate and test new cloud services and technologies, advising on adoption

strategies that deliver business value.

 Provide technical consultancy and solution guidance in areas such as cloud

infrastructure, virtualization, and migration strategies.

 Assess customer environments and design tailored cloud solutions that meet

performance, security, and cost objectives.

Project Engagement and Leadership

 Support RFP/RFI responses, solution proposals, and presentations to customers.

 Lead or participate in proof-of-concepts and technical demonstrations.

 Work closely with delivery teams to ensure design integrity during implementation

Collaboration and Standards Development

 Provide strategic insights into cloud technology trends, innovations, and emerging

best practices to guide solution development and customer engagement.

 Collaborate with Hyperscalers to co-develop cloud solutions, address technical

challenges, and ensure optimal use of partner technologies.

 Contribute to the development and enhancement of organizational cloud

standards, frameworks, and best practices, helping to strengthen overall cloud

delivery capabilities

Key Competencies:

 Technical Learning

 Customer Focus

 Written Communication

 Services Knowledge

 Problem Solving

 Composure

 Interpersonal Savvy

 Listening

 Planning

 Priority Setting

(Reference: Lominger Competencies)

Functional Competencies:

 Cloud Architecture Design  Cloud Research and

Development

 Cloud Solutions Evaluation and

Optimization

 Cloud Technology Trends and Best

Practices

Key Measurements:

 Solution Quality: Accuracy, compliance, and relevance of cloud solution designs.

 Customer Satisfaction: Feedback from customers on consultancy, solutioning,

and technical delivery.

 Project Delivery: Effectiveness in leading technical projects, integrations, and

migrations.

 Knowledge Contribution: Participation in sharing sessions, proposal writing, and

internal capability development.

 Organizational Impact: Contribution to cloud services best practices and partner

collaboration outcomes.

Education and Experience:

 Qualifications: Degree in Information Technology or equivalent.

 Relevant Industry Experience: Minimum 8 years of related experience in IT and

cloud environments, with strong knowledge in at least three of the following areas:

cloud, virtualization, storage, networking, or security.

 Technical Expertise:

o Hands-on experience in cloud architecture, systems integration, and

technical troubleshooting.

o Azure landing zone, AWS well-architected design

o Knowledge of scripting is preferred.

 Preferred Certifications:

o Cloud-related certifications (AWS, Azure, Alibaba Cloud, etc.).

o Vendor-specific certifications in relevant technical domains.

 Skills:

o Strong technical problem-solving and troubleshooting abilities.

o Excellent interpersonal and customer service skills.

o Self-motivated with the ability to work independently.

o Fluent in spoken and written English.

o Strong presentation and communication skills.