Job Description

Position: Infrastructure System Admin

Location: Mumbai

Education: Bachelor's degree (Technical)

Experience: At least 8 to 10 years of experience in end user IT support with Active Directory, Exchange, server, Antivirus, Citrix and networking knowledge.

Key Skills: Strong written and verbal communication - TOFEL, Azure, O365 , Power Automate, Fabric, AWS, Hyper – V

Skills:

In-depth Windows (2016 and higher versionsWin11 & Higher versions) Linux & High Availability, Load Balancing, and Disaster Recovery.
Exchange, Security products, MCSE, AWS, Hyper -V, Nutanix, Citrix, SAN, NAS, virtual Platform experience. ITIL, Cisco IPT (not must but good if have expertise).
Troubleshooting complex issues
Hands-on experience on configuration management like Ansible, terraform.
Ability to install and manage multiple application environments.
In-depth knowledge of Server hardware, Lenovo Laptops hardware
In-depth networking background
VPN Endpoint troubleshooting.
24/7 Support.

As Required Including But Not Limited To:

Hardware and infrastructure
Third party application support

Job Functions:

Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.).
Support cloud infrastructure on AWS/ azure platform.
Hands on experience on Backup and restore technology.
Handle IT project role out in Server domain.
Configuring and maintaining Hyper V
Configuring and managing Antivirus.
O365 configuration and management.
VPN configuration and management
Monitoring and configuring logging of devices, endpoints,
Troubleshooting knowledge of windows and hyper V cluster
Managing load balancing devices.
Configuring and managing Storages as SAN, NAS.
Troubleshooting issues on replication at windows and storage level.
Worked on Azure AWS / Hyper V platform / Nutanix Hypervisors
Performance monitoring of servers (Disk space, usage, CPU & Memory usages).
Blue dump analysis
Troubleshooting port communication/ depletion issues.
Configuring Print Servers
Patching Servers using WSUS /tools
New server VM builds & in place OS upgrades
File & Print server's migration
Maintaining Auditing and logging of servers and endpoints.
Installation and configuring network services like Active Directory, DNS, DHCP, File & Print in windows Servers
configuration management using Ansible, terraform.
Troubleshooting AD replication issues.
Managing AD,GPO,DNS & DHCP
Managing Hyper-V environment.
Worked on performance Servers
Server Management using ILO
Supporting On-call support for high priority issues
Following ITIL Processes (Change Management, Incident Management & Problem Management etc.)
Willing to work 24/7 environment. Must be flexible to work on weekends and after business hours, if required.
Willing to work extended hours for supporting projects and troubleshooting issues.