Senior QA Analyst

About the team

The Technology team powers everything the business does. The team is building a reliable, scalable platform for the company's products and services. The team includes Backend, Frontend, Mobile, AI, and QA engineers working across regions, alongside Platform, Security & IT Operations teams. Together, they collaborate closely with Data and Product teams to continuously evolve and scale the products.

About the Role

We are seeking a highly skilled Senior QA Analyst to join our team in Ho Chi Minh City, Vietnam. In this role, you will be responsible for ensuring the quality and reliability of our products across both mobile and web platforms. You will work closely with our development team, project managers, and QA colleagues to design effective testing strategies and maintain high-quality standards throughout the Software Development Lifecycle (SDLC).

You will play a key role in defining and improving our QA processes, designing automation frameworks, and driving continuous enhancements to our test coverage. This position requires strong analytical skills, a deep understanding of testing methodologies, and the ability to collaborate across cross-functional teams in an agile environment.

A summary of the key responsibilities are as follows:

• Develop and maintain test strategies, test cases, checklists, and test suites based on product requirements and test plans.
• Work closely with development teams, project manager, and other QA teammates to understand requirements, clarify acceptance criteria, and ensure quality throughout the SDLC
• Create test plans, execute test cases, documents and track all issues in a well-timed and thorough manner.
• Collaborate with cross-functional teams to ensure product quality throughout the Software Development Lifecycle (SDLC)
• Analyze test results, summarize findings, and provide actionable insights to stakeholders.
• Implement ad-hoc testing, as well as find and specify bugs across mobile & web.
• Design testing strategies in collaboration with the development team and other
• QA teammates.
• Be responsible for designing automation testing framework and improve end-to-end automated test coverage.
• Ability to oversee QA/QC groups participating in agile projects.
• Contribute to the development and refinement of QA standards, processes, and workflows, and provide input into test strategies.
• Ensure that the product is of high quality on both mobile and web platforms.

About you

• Diploma/ Bachelor's degree in Computer Science or Information Systems preferred.
• Strong analytical skills, a deep understanding of QA methodologies, meticulous attention to detail, and the ability to identify and track defects through resolution.
• 5+ years of relevant experience in software testing (leadership experience is a plus).
• Familiarity with cross-browser and responsive UI testing.
• Skilled in API testing (SOAP/ RESTful) and root cause analysis.
• Good communication and teamwork skills.
• Detail-oriented and a passion for bug-free code and product experiences.
• A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges.
• Ability to work independently, manage multiple tasks, and adapt to changing project requirements.
• Deep understanding of the software development lifecycle (SDLC) and QA methodologies.
• Strong analytical and problem-solving skills with a critical, detail-oriented mindset.
• Comfortable with ambiguity and flexible to learn new things - we’re not done growing, and heading into uncharted territories is part of the fun!
• English communication skills will be required to work with regional technology teams and stakeholders.
• While a senior manual role, some experience or familiarity with automation testing concepts and tools is often a plus.

About Doctor Anywhere

Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to 2.5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.

DA’s goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organisations, and 25 regional insurers we work with. Grounded in our motto “Keep Going, Keep Growing”, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asia’s healthcare future!

Not for you? We have other opportunities that may interest you or someone you know. Feel free to visit us at our careers page - https://doctoranywhere.com/job-listing/ for more information.