System Reliability Engineer

What Will You Do:

• Restore a failed IT service of a related Product as quickly as possible, and ensure appropriate workarounds are put in place if incidents are not resolvable within the agreed SLA.
• Analyze existing IT services of related products and plan how to improve them in the future.
• Prevent incidents from happening, and minimize the impact of incidents that cannot be prevented, maintaining known errors and workarounds.
• Liaise with merchants and other IT personnel for applications (related to the product) troubleshooting, configuration, and maintenance.
• Manage lifecycle and release management processes for applications.
• Responsible for the continuous delivery process to build, deploy and promote applications.
• Ensure apps have automated functional tests that are used by the continuous delivery process to determine the successful deployment and operation of applications.
• Acts as 2nd level support of applications, triaging issues, and disseminating them to other IT personnel as required.

What We Are Looking For:

• Bachelor's Degree in Computer Science, Engineering, Information Systems, or any related major.
• Familiar with CI/CD Tools (Jenkins, Kubernetes, Docker, etc).
• Knowing of Java Programming Language for at least 2 years.
• Familiar with Agile Methodologies.
• Having a minimum of 1 year of experience in Software Development.
• Having a minimum of 1 year of experience in System Administration and Operations.
• Fresh graduates are welcome to apply.
• Willing to work from Jakarta office