Pre-Sales Engineer / Solutions Engineer (Fintech / Digital Payments)

Who Are We?

dtcpay is a MAS licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand globally, we are shaping the future of digital payments.

We are also recognised as one of Singapore’s Top 10 Startups in the LinkedIn Top Startups 2025 list, a reflection of our momentum and the exciting journey ahead for our team.

Work Arrangement: Fully On-site

Location: Menara Bangkok Bank, Kuala Lumpur

What You'll Do:

Solution Consulting & Technical Discovery

• Engage with prospects and clients to understand their technical requirements, business goals, and pain points across payment processing, digital assets, and blockchain infrastructure.
• Conduct in-depth discovery sessions and translate complex requirements into tailored solution proposals.

Product Demonstrations & Proof of Concept (PoC)

• Design and deliver compelling product demonstrations and PoCs that address specific client use cases.
• Develop sandbox environments and technical prototypes to showcase product capabilities (e.g. payment APIs, wallet integrations, on-chain settlement flows).

Sales Collaboration

• Partner closely with Account Executives throughout the sales cycle to develop winning strategies for enterprise and fintech accounts.
• Respond to RFPs, RFIs, and security questionnaires with accurate and persuasive technical content.

Cross-Functional Feedback Loop

• Relay prospect and client feedback to Product and Engineering teams to influence the roadmap.
• Collaborate with implementation and customer success teams to ensure smooth post-sale handoffs.

What We're Looking For:

• Must be able to communicate in Chinese (Mandarin) to liaise with stakeholders and partners.
• 3–6 years in a pre-sales, solutions engineering, or technical consulting role, ideally within fintech, payments, or blockchain.
• Proven track record of supporting complex, enterprise-level sales cycles.
• Experience working with clients across Southeast Asia; regional market knowledge is a strong advantage.