Site Reliability Engineer (SRE)

Encora

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Job Description

We are looking for a Site Reliability Engineer (SRE) to support and manage our Infrastructure-as-a-Service (IaaS) platform built on the VMware Cloud Foundation (VCF) stack. The role involves maintaining, automating, and optimizing the VCF environment, ensuring high availability, scalability, and operational efficiency

Day-to-Day Responsibilities

Manage, operate, and optimize VMware Cloud Foundation (VCF) environments.
Configure and maintain vCenter, ESXi clusters, and vRealize Suite components (vROps, vRA, vRLI, vRNI).
Develop and maintain automation scripts and playbooks using Ansible and PowerCLI to streamline operations and deployments.
Monitor system health, capacity, performance, and proactively troubleshoot infrastructure issues.
Collaborate with Cloud, DevOps, Security, and Infrastructure teams to ensure platform reliability and compliance.
Implement and maintain configuration management, system upgrades, and patching processes.
Support Windows and Linux virtual machine environments, including lifecycle management and troubleshooting

Must-Have Skills & Experience

The ideal candidate will have a strong foundation in IT infrastructure and virtualization, with proven hands-on experience managing enterprise-grade VMware environments.
Overall IT Experience: 5–7 years of professional experience in IT infrastructure, systems, or virtualization.
VMware Cloud Foundation (VCF): 2–3 years of experience managing and operating VCF environments, including SDDC Manager, vCenter, NSX, and vSAN integration.
vCenter & ESXi: 3–5 years of experience in the installation, configuration, and management of vSphere environments, including HA, DRS, resource allocation, and troubleshooting.
vRealize Suite (vROps, vRA, vRLI, vRNI): 2+ years of experience deploying, monitoring, and automating infrastructure using vRealize tools.
Automation – Ansible: 2–3 years of experience building and maintaining automation playbooks for provisioning and configuration of infrastructure.
Automation – PowerCLI / PowerShell: 2+ years of experience developing scripts for VMware automation and task orchestration.
Operating Systems (Windows & Linux): 2+ years of experience performing administration, configuration, and troubleshooting of virtual machines.
Monitoring & Troubleshooting: 3+ years of experience identifying, analyzing, and resolving issues in virtualized environments, ensuring high availability and performance.