Job Description

Hiring E-commerce Product Manager Ready for a Real Product Challenge

Bored with incremental improvements to PDPs, catalogs, and search but still in love with the potential impact of ecomm tech? Come talk to us.

We’re looking for hungry PMs who have experience guiding site visitors through checkout and want to apply that skill to a next-level challenge.

Fresh Prints is the largest collegiate custom apparel company in the US, which means the “product” we sell is an infinite set of permutations across: Design + Garment + Print Method. To make things even harder, when a customer creates one of those permutations, we have to actually physically produce it, which means our ecomm tech must also apply all appropriate constraints.

We’ve built and released a design tool, website, management portal, and checkout experience in house to allow for that, but we have a ways to go to scale it well. So you’ll answer questions like:

How do we offer our customers the optionality their creativity demands without overwhelming them with too many decisions?
Which parts of the journey are too complicated?
How do we make complex tradeoffs feel intuitive?
How do we design flows that adapt as constraints change downstream?
Where should we hard-block vs soft-guide vs warn?

Some solutions will demand changes to our customer-facing tech, others will require better data structures, and many will leverage gen AI and the MCP endpoints we’ve developed.

You’ll be expected to lead on Product for all of that and everything in between. You’ll own the customer-facing e-commerce and design experience end-to-end.

That includes:

The product selection and configuration flows
The design tool and its constraints
The logic that determines what is possible, recommended, or blocked
The feedback customers get when they make a choice
The tradeoffs between flexibility, usability, and operational reality

APPLY IF YOU BELIEVE

Great products come from sharp judgment, not process theater, but strong execution is all about process discipline
The best teams optimize for learning speed and business impact, not org charts or titles
Product is a team sport that requires deep collaboration, technical curiosity, and low ego
AI will fundamentally change how products are discovered, built, and scaled
Great leaders set an uncompromising bar for quality
Product managers shouldn’t be gatekeepers, but force multipliers, using judgment, taste, and context to unlock speed across the org

RESPONSIBILITIES

Execution & Delivery Leadership

Collaborate actively with our Product Designers and Engineers
Own the executional rhythm for your product area, ensuring work moves from idea to shipped without unnecessary drag
Partner with engineering leadership to plan sprints and milestones grounded in real tradeoffs, not wishful timelines
Break complex, systems-heavy work into executable slices that deliver value incrementally
Maintain a clear, prioritized backlog that reflects customer impact, technical reality, and business goals
Actively manage scope, sequencing, and dependencies to keep teams moving fast without sacrificing quality
Ensure teams leave sprint planning with shared understanding and confidence, not ambiguity
Surface risks early - especially where constraints or edge cases could derail delivery downstream
Adjust plans quickly as new information emerges, without thrash or loss of momentum

E-Commerce Product Ownership

Own the vision and execution of our customer-facing e-commerce experiences
Work with our Product Design team to create flows that guide customers through complex, multi-step decisions
Balance choice, clarity, and constraint to maximize successful outcomes

Systems & Constraint Design

Partner with engineering to model product rules, dependencies, and limitations
Define how constraints surface in the UI (block, warn, suggest, auto-adjust)
Ensure edge cases are handled intentionally, not accidentally
Design scalable and flexible tech that empowers our Ops and Marketing team to keep innovating on our product offering rapidly

Customer & Business Outcomes

Use data and customer feedback to continuously refine decision flows
Lead successful launch and implementation plans so that the tech has the impact it needs to have

WHO YOU’LL BUILD WITH

25 Engineers (including QA)
5 Product People
4 Product Designers

The team is young, sharp, and lean.

REQUIREMENTS

Up to 4 years of product management experience in fast-moving, product-led organizations
Strong technical fluency - you can reason about systems, APIs, and architecture even if you don’t implement them
Deep curiosity about AI and how it changes product discovery, delivery, and scale
Proven ability to operate in ambiguity and turn it into momentum
Experience working closely with engineering leaders as true peers
High standards, strong judgment, and a bias toward action
High ownership and a genuine love of building great products