Job Description

Company Description

Galaxy Play, a member of the Galaxy Entertainment & Education (GEE) ecosystem, is Vietnam's leading online movie-streaming platform for the past five years, trusted by over 13 million subscribers and 3 million annual paying users. The platform is renowned for streaming blockbuster movies such as "Mắt Biếc," "Tiệc Trăng Máu," "Lật Mặt," "Bố Già," and originals from its Galaxy Original Series collection. With more than 10,000 hours of entertainment content and the largest exclusive film library in Vietnam, Galaxy Play delivers high-quality cinematic experiences with Dolby Vision and Dolby Atmos 7.1 technology. The platform continuously enhances user experiences using AI-driven personalization and has won prestigious awards, including a category win at the Asia Pacific Broadcasting Awards 2023.

Role Description

As a Data-Driven Product Owner at Galaxy Play, you will be the bridge between business goals, user needs, and technical execution. You will leverage large-scale datasets to optimize the streaming experience, drive user retention, and maximize the lifetime value (LTV) of our subscribers.

Key Responsibilities

Data-Informed Roadmap: Define and maintain the product roadmap by analyzing user behavior, market trends, and business KPIs.
Conversion & Retention Optimization: Analyze the user journey from registration to subscription. Identify friction points and implement data-backed solutions to reduce churn.
Personalization & Discovery: Partner with the Data Science team to enhance the Recommendation Engine, ensuring highly relevant content discovery for every user.
Backlog Management: Prioritize features based on ROI, technical feasibility, and impact on "North Star" metrics (e.g., Watch Time, Retention Rate).
Continuous Experimentation: Lead A/B testing initiatives for UI/UX enhancements, pricing models, and new features to ensure every deployment is backed by evidence.
Stakeholder Alignment: Translate complex data insights into actionable product requirements for engineers and clear progress reports for executives.

Qualifications

Technical & Professional Skills:

Data Analytics: Proficiency in tools like MixPanel, Amplitude, Google Analytics, or Tableau.
SQL Mastery: Ability to write complex queries to extract and analyze data independently.
Metric-Driven Mindset: Deep understanding of OTT industry metrics (Churn, ARPU, LTV, CAC, Bitrate/QoS).
Agile Proficiency: Strong experience in Scrum/Kanban and managing backlogs in Jira/Confluence.

Experience: