Job Description

Enabling safe and rewarding digital lives for genuine people, everywhere.

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Team - ID3

GBG’s ID3 is a world-leading software-as-a-service product providing identification services to financial institutions, telecommunications providers and other businesses where customer identification is essential. This excellent opportunity will have you working on the ID3 on-line identity product which is used by many of UK and Europe’s most progressive businesses.

QA Engineer

Reporting into the Lead Software Developer, you will champion an automation first testing strategy within the Agile team. You will design, build and maintain automated test frameworks while performing focused exploratory testing to validate new features, investigate defects and ensure broad, meaningful coverage across the product.

What you will do

As part of Agile development teams:

Create thorough test scenarios and test cases based on agreed acceptance criteria.
Provide advice, especially to the Product Owner, on any gaps in, or issues with, the acceptance criteria from a testing perspective.
Perform focused exploratory testing activities, documenting results and creating clear, actionable defect reports (using Jira and Xray).
Create and execute automated test scripts and contribute to the maintenance of automated test suites.
Assist with the creation, management and execution of test plans for larger feature development activities where needed.
Actively contribute to Agile team ceremonies, working to ensure they provide input and value to the team.
Actively contribute to quality assurance improvements and initiatives.
Provide guidance on QA processes, product knowledge as well as test automation knowledge to the Agile team.
Review test automation scripts, as well as monitoring failed test cases and maintain its correctness and efficiency.

Skills we’re looking for

Technical Skills

Strong experience in testing web-based and API-based applications, with a focus on automation-first quality practices.
Hands-on experience with modern test automation frameworks such as Playwright, Selenium or Cypress, with the ability to design and maintain scalable UI and API test suites.
Experience using API testing tools (e.g., ReadyAPI, Postman, or similar), including creating data‑driven API tests — transferable tooling skills are valued over specific products.
Proficiency in building and maintaining automation frameworks using Page Object Model (POM) and data‑driven test design patterns.
Knowledge of CI/CD processes and experience integrating automated tests into pipelines such as Azure DevOps or GitHub Actions.
Experience with performance testing using JMeter, ideally executed and managed through Azure Load Testing.
Strong exploratory testing skills and a solid understanding of risk‑based testing approaches.
Excellent analytical skills for reviewing acceptance criteria, identifying test gaps, and ensuring effective test coverage.
Experience working within Agile development teams and contributing to continuous quality practices.
Familiarity with cloud platforms — experience with Azure is beneficial, and experience with or willingness to learn AWS is advantageous as we transition.
Openness to using AI-assisted development and testing tools, including GitHub Copilot, to accelerate analysis, test creation and automation workflows.

Interpersonal Skills

Excellent verbal and written communication skills in English, enabling effective collaboration within cross‑regional Agile teams.
A demonstrated ability to work as a team within a fast-paced team.
Flexible, resilient and able to change focus on demand.
Self-motivated and enthusiastic.
Demonstrated ability to learn quickly within a continually changing, challenging environment.
Ability to prioritise and to work independently, takes ownership of own workload.
Ability to guide or coach team members on QA related skills and knowledge.
A focus on thorough software quality and documentation, takes pride in high-quality product releases.

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers