SRE Lead

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

About The Role

We are seeking an experienced SRE professional to setup the SRE CoE at Haleon. This highly strategic role will be responsible for defining, building, and driving the Observability practice across the enterprise, which includes establishing SRE principles, patterns, and governance frameworks with Datadog as the primary observability platform. This role demands deep technical expertise, executive presence, and the ability to influence without authority across diverse engineering, infrastructure, and product teams.

Key Responsibilities

• COE Strategy & Governance: Define and own the Observability COE charter, operating model, and roadmap in alignment with enterprise technology strategy. Establish governance frameworks for observability standards, tool adoption, and data quality across all engineering teams.
• SRE Principles, Patterns & Best Practices: Author and maintain SRE runbooks, playbooks, and golden signals documentation tailored to CPG workloads. Define error budgets, reliability targets, and incident response standards in partnership with product and engineering leads.
• Datadog Platform Ownership: Own the enterprise Datadog implementation end-to-end: architecture, integrations, cost optimization, and feature enablement. Design and govern Datadog tagging taxonomies, dashboard standards, monitor templating, and alert routing policies. Implement and mature APM, Logs, Infrastructure Monitoring, RUM, Synthetics, and CI Visibility.
• Observability Engineering & Architecture: Architect a unified observability stack spanning microservices, cloud-native infrastructure, on-prem systems. Define standards for distributed tracing (OpenTelemetry), structured logging, and custom metrics instrumentation.
• Incident Management & Reliability: Define and operationalize a tiered incident severity model with clear escalation paths, SLAs, and communication protocols. Implement AIOps capabilities within Datadog (Watchdog, anomaly detection, ML-based alerting) to reduce MTTD and MTTR. Lead major incident command for P0/P1 events; conduct thorough post-incident reviews with systemic remediation plans.
  
  
  

Essential

Qualifications and skills

• We are looking for professionals with these required skills to achieve our goals:
• 8+ years in Site Reliability Engineering, DevOps, or Infrastructure roles, with at least 3 years in a leadership capacity.
• Deep hands-on experience with Datadog for observability, monitoring, alerting, and performance optimization
• Strong knowledge of cloud platforms (AWS, Azure, or GCP) and
• Proficiency in automation and configuration management tools (Terraform, Ansible, Chef, or equivalent)
• Solid understanding of CI/CD pipelines, distributed systems, and microservices architecture
• Familiarity with scripting/programming languages (Python, Go, Shell, etc.) for automation and tooling
• Strong background in performance tuning, capacity planning, and resilience engineering
• Experience with agile/scrum techniques
  
  
  

Preferred

• Container orchestration (Kubernetes, Docker)
• Master’s degree in computer science, Engineering, or related field
• Ability to collaborate across matrixed organizations
• Experience with other observability tools (Prometheus, Grafana, Splunk, etc.)
• Knowledge of ITIL practices and modern service management frameworks
• Exposure to regulated industries (healthcare, pharma, consumer health)
  
  
  

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Job Posting End Date

2026-04-13

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.