Solutions Architect – GenAI & Technology (APAC)

Role - Solutions Architect – GenAI & Technology (APAC)

Location: Remote – India (Other international locations within APAC may be considered)

Department: Global Sales & Marketing

Reports To: Head of Sales, APAC

Experience Level: Mid-level (3–5 years)

Preferred Qualifications: Bachelor’s degree or equivalent experience

About the Role

As a Solutions Architect (SA) at iMerit, you will design and implement human-in-the-loop (HITL) data solutions for AI/ML teams. iMerit specializes in high-quality data services, including data collection, annotation, enrichment, generation, and model evaluation, and your work will directly support clients building next-generation AI systems across computer vision, natural language, multimodal, and audio domains.

In this role, you will be the primary solutions partner for clients during pre-sales, scoping, onboarding, and implementation, translating custom requirements into scalable, executable workflows that align with iMerit’s global delivery capabilities.

Key Responsibilities

• Solution Design & Implementation
• Translate client objectives into scalable, end-to-end data solutions.
• Design and implement workflows for data collection, annotation, data processing, and evaluation.
• Partner with project managers to ensure successful onboarding and stabilization of new projects.

• Client Engagement
• Act as the primary technical contact for clients throughout the pre-sale and early delivery lifecycle.
• Lead technical consultations and present workflow designs, proposals, and proofs of concept.
• Lead newly engaged customers through any technical sales consultation and project implementation phase, while building trust in the solutions offered by iMerit.

• Cross-Functional Collaboration
• Serve as a bridge between Sales and Project Management to ensure solution integrity and client satisfaction.
• Work with internal engineering and product teams to customize tools and interfaces where needed.

• Program & Workflow Management
• Manage multiple engagements simultaneously, from concept to implementation.
• Conduct data analyses, workflow documentation, and value mapping.
• Monitor ongoing project health and recommend process improvements.

Required Skills & Experience

• Experience: Minimum 3 years in a client-facing technical or program management role, preferably in AI data services or similar.

• Technical Background:
• Hands-on experience in data annotation, DataOps, LabelOps, or MLOps.
• Working knowledge of Automated Speech Recognition (ASR) models, data formats, and evaluation workflows.
• Working proficiency in Python.
• Proficiency working with tabular data at scale (500k+ rows): validation, transformation, and analysis (e.g., using regexes and aggregate functions in either SQL, Pandas, Spark, Hadoop, etc.).

• Soft Skills:
• Excellent written and verbal communication in English.
• Proven ability to work across global, distributed teams and cultures.
• Strong problem-solving and analytical mindset.
• Ability to manage multiple projects in dynamic, fast-paced environments.

Preferred / Nice-to-Have Skills

• Experience with GenAI data workflows, crowdsourcing, or localization services.
• Familiarity with RFX processes (RFPs, RFQs, RFIs).
• Product management experience or exposure to technical product development.
• Interest in ethical AI.
• Self-directed learner and adaptable collaborator with a bias toward action.

Who You Are

You thrive at the intersection of technology, client engagement, and problem-solving. You enjoy crafting creative solutions, guiding clients through complex processes, and seeing ideas come to life. You’re comfortable diving into details while keeping an eye on the strategic picture, and you bring curiosity, empathy, and precision to every interaction.