Job Description

Overview

Are you a strategic, data-driven leader who enjoys solving complex, system-level problems? Do you want to shape how platforms and networks scale through advanced analytics and AI-native experiences? If so, we have an exciting opportunity for a Staff Network Capacity Planning within our Intuit Quickbooks family of products and services.

In this role, you will own network capacity planning for an end-to-end capability or a major portion of experiences within a composite application supporting millions of small business customers. You will act as a technical leader and domain expert, applying data science, systems thinking, and AI-driven insights to influence product, technology, and business decisions at scale across Intuit Quickbooks family of products and services.

You will translate business strategy into analytical problems, develop predictive models and KPI frameworks, and drive experimentation and learning at the Business Units and Intuit Group levels. You will also help define analytics and AI standards that scale across the organization.

Responsibilities

Own and evolve network capacity planning strategy for complex, large-scale systems within the Intuit Quickbooks family of products and services.

Translate business strategy into hypotheses, models, and actionable insights that inform leadership decisions. Design and analyze experiments (A/B/n, bandits, causal methods) to inform decision-making

Design and maintain forecasting, capacity, and analytics models using statistical, machine learning, and causal inference methods

Define KPI frameworks and success metrics at the BU and IG levels

Lead end-to-end analytics initiatives, including scoping, execution, and stakeholder alignment

Influence product, technology, and analytics direction as a technical leader and domain expert

Ideate and influence AI-powered solutions and measurement strategies for AI-native experiences

Understand AI architectures (e.g., GenOS, LLMs) and their implications for data, modeling, and customer behavior

Communicate insights clearly and persuasively to senior and executive leaders

Mentor senior analysts and data scientists and help establish analytics standards adopted across Intuit Quickbooks family of products and services.

Qualifications

7+ years of experience in network capacity planning, workforce planning, or operational forecasting with increasing scope and impact

Deep expertise in data science, analytics, or applied statistics

Advanced proficiency in SQL, Python, R, and Generative AI tools

Strong experience with experimentation, causal inference, and KPI development

Demonstrated ability to influence strategy and decisions beyond immediate team

Excellent data storytelling, communication, and stakeholder influence skills

Systems thinking mindset with strong business acume

ntuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at [1] Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Southern California $ 185,500- $251,000 References Visible links 1. https://www.intuit.com/careers/benefits/full-time-employees/ San Diego $185500 - $251000