IT Quality Assurance Team Lead

Role Summary: key expectation & value of the position

IT Quality Assurance Team Lead is acting as a coach actively in the improvement of the overall quality of solution delivery by IT department. Providing IT teams with best practices regarding Quality Assurance and testing process in Software development. Leading test scenario design, create test cases, perform manual testing and implement automation scripts to increase customer confidence and company's credibility. Striving for quality excellence and working hard to improve work processes, productivity in order for our company to better compete with others.

Role and Responsibilities:

• Participate in department strategic planning (i.e. strategic direction, budget, manpower) which aligned with bank strategy
• Provide management with a realistic assessment of the current situation inside teams regarding QA in general
• Develop IT QA strategy and plans to improve quality in software delivery
• Define standard processes to inspect and report QA issues in software delivery
• Manage team, both permanent and outsourced staffs, to support system integration testing and performance testing and prioritize multiple, diverse projects simultaneously
• Review and ensure test cases, test criteria and/or automated test scripts address business and technical use cases
• Work with development teams and release manager to improve the reliability and consistency of production deployment
• Monitor all operations that affect quality and propose improvement plan
• Support all IT teams on daily quality matter tasks

Qualifications:

• Bachelor/Master’s degree in Computer Science, Computer Engineering, IT, or related fields
• Minimum of 5 years’ experience in development and/or testing role with proven experience as a QA manager or relevant role
• Strong knowledge of methodologies of QA and standards in software industry, common QA testing tools and best practice
• Good knowledge of automation script development in common languages like Python, JAVA, Shell script, Selenium, Robot, etc.
• Experience and knowledge in banking systems and agile software development practices will be advantage
• Excellent organizational and leadership abilities
• Great communication and coaching skills
• Great attention to detail and hands on
• Critical thinker and problem-solving skills
• Team player, reliable, and open minded
• Good in English speaking and writing
• Good in computer skills and standard computer programs