CRM Systems Analyst – Salesforce / CLM

Location: Bangalore / Chennai / Hyderabad, India

Work Type: Full-Time

Experience Required: 6 – 8 Years

About The Client

We are hiring on behalf of a leading global IT services organization specializing in digital transformation, enterprise applications, and consulting services. The organization partners with clients worldwide to deliver scalable and innovative technology solutions across industries.

Job Overview

We are seeking a Sr. Applications Analyst with strong expertise in Salesforce, Conga CLM, and Conga X-Author for Excel to drive application design, development, and maintenance initiatives. This role involves collaborating with business stakeholders to build scalable solutions, streamline contract lifecycle processes, and ensure optimal system performance.

Key Responsibilities And Must-Have

• Design and implement Salesforce-based solutions
• Configure Conga CLM (contracts, workflows, approvals)
• Develop X-Author for Excel solutions
• Manage Salesforce workflows, reports, dashboards, and security
• Handle enhancements, integrations, and deployments
• Collaborate with stakeholders in Agile environment
• 6+ years in Salesforce development & support
• Strong Salesforce Admin/Configuration experience
• Mandatory: Conga CLM & X-Author (Excel)
• Knowledge of Salesforce architecture & CLM processes