#EG Critical Development Cloud Support Engineer

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

• Provide technical support for maintenance, patching, and upkeep of Microsoft, Nutanix and Citrix server systems, load balancers, and proxies.
• Assist in managing compliance-related tasks to ensure regulatory adherence.
• Collaborate in troubleshooting and resolving system issues to minimise downtime.
• Support day-to-day service and change requests, ensuring timely and efficient delivery.
• Manage IT equipment inventory, including tracking, condemnation, and disposal processes.
• Coordinate with vendors and clients to facilitate deployments, system refreshes, and other technical initiatives.
  
  

• At least Degree in Computer science / IT / Engineering or equivalent
• Good technical skills in engineering, computer, and IT systems, and preferably in communications technologies as well
• Good working knowledge of Life Cycle Management and Systems Engineering in Windows server platform not limited to Microsoft System Centre suite of products.
• Proficiency in Microsoft Server Operating System, Nutanix Acropolis Hypervisor, Ubuntu, Redhat, ⁠Citrix Virtual Desktop, BeyondTrust PIM/PAM, RSA Security Appliance, Splunk, Solarwinds, Tenable VMS, Veeam Backup, Ansible Automation Platform, Tenable VMS etc.
• At least 1-3 years’ experience in Information Technology industry in the areas of Microsoft, Nutanix or Citrix system implementation, project management and O&S.
• Good communication and writing skills
• Shall have experience in performing project management, handle technical challenges and in liaising with the user and vendor to define business requirements and deliver technical solution.
  
  

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [email protected].