Job Description

Role Summary

We are seeking an experienced Salesforce Developer with approximately 4 years of hands-on expertise in designing, developing, and supporting Salesforce solutions. The ideal candidate will build scalable customizations, contribute to solution design, and help implement intelligent automation using Salesforce’s AI capabilities, including Agentforce.

Key Responsibilities

Design, develop, test, and deploy Salesforce solutions

Build Apex classes, triggers, and SOQL/SOSL queries

Develop Lightning Web Components (LWC) and Aura components

Implement business automation using Flows and platform tools

Develop and maintain integrations via REST/SOAP APIs

Customize objects, fields, validation rules, and page layouts

Troubleshoot defects, performance issues, and user-reported problems

Support release cycles and deployment activities

Collaborate with Admins, QA, Architects, and Business Analysts

Participate in code reviews and enforce best practices

Document technical designs and implementation details

AI & Agentforce Responsibilities

Contribute to the design and implementation of Agentforce-powered solutions

Configure and customize AI agents to support business workflows

Integrate Agentforce with Flows, Apex, and external systems

Ensure data quality and security for AI-driven processes

Optimize agent behavior, prompts, and automation logic

Support monitoring and continuous improvement of AI agents

Required Qualifications

Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)

~4 years of Salesforce development experience

Strong proficiency in:

Apex, Triggers

Lightning Web Components (LWC)

SOQL/SOSL

Salesforce Flows & Automation

Experience with REST/SOAP APIs and integrations

Understanding of Salesforce data model & governor limits

Solid grasp of Salesforce security (profiles, roles, sharing rules, FLS)

Experience with deployment tools (Change Sets, Salesforce DX, CI/CD)

AI / Agentforce Skills

Experience working with Salesforce AI features (Agentforce, Einstein, Prompt Builder, etc.)

Understanding of AI-driven automation and conversational workflows

Ability to integrate AI agents into Salesforce processes

Awareness of AI governance, data privacy, and ethical considerations

Preferred Qualifications

Salesforce Certifications relevant to the role and experience

Experience with:

Sales Cloud / Service Cloud / Experience Cloud

Agentforce implementations or pilots

Integration tools

DevOps / Git-based version control

Knowledge of design patterns and scalable architecture

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

Job: Engineering

Job Family: TECHNOLOGY

Organization: Corporate Strategy & Technology

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 23308