Job Description

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We Actively Look For Prospects Who

Are passionate about client success.
Enjoy collaborating with others.
Strive to exceed expectations.
Move boldly in the quest for superior and best in market solutions.

Job Description

Join Pitney Bowes as Salesforce System Administrator

Required

Years of Experience required – 5 -8 years

Job Location – Pune

Impact

Looking for a seasoned Salesforce.com System Administrator who has both technical and organizational skills and can lead initiatives to make Pitney Bowes’ Salesforce orgs best in class for operational efficiency, performance, and security. Candidate should be able to perform administrative duties while optimizing processes and coordinating IT activities.

They should be a go getter, able to juggle many tasks while also meeting long term deliverables. The role is integral to day-to-day operations as well as releases and special projects, so being able to proactively communicate, and create/manage project plans is a must. They are expected to be hands on and up to date with the latest technology stack. If this type of position motivates you, tell us why you are the right person for this challenging role! Most Importantly you are a person who wants to own things and ready for challenge, to move yourself and team to next level.

The Job

Serve as the Salesforce.com System Admin, a core member of our technical team, having ultimate responsibility for the health of Pitney Bowes’ Salesforce.com platform, including but not limited to:

Platform security and technical roadmap
Critical updates and seasonal releases pushed from Salesforce.com
DevOps integration to Flosum, GitHub, Jenkins, static code scans, and test script execution
Sandbox management
Installation and maintenance of managed packages
Tracking and maintenance of digital certificates
Management of data backup and recovery tool
Service and integration account password management
Routine administrative activities (permission set assignment, call center assignment, queue membership, delegated admin, group membership) as required

Working closely with the support team, development team, architect, IT security team, and integrating partners, ensure platform stability and availability by

Monitoring application and system events
Monitoring and supporting system integrations
Monitoring and maintaining sufficient buffer from Salesforce governor limits
Addressing findings from annual security reviews and org health assessment tools
Coordinating with IT security to perform code scans to identify security vulnerabilities
Working with the broader team to meet mean-time-to-resolution goals

Comply with audit & SOX requirements
Stay current on best practices to ensure we are working smart and avoiding known issues
Maintain high level of Salesforce technical expertise to be able to consult on technical challenges, identify deficiencies, help set operational goals and platform roadmap.

Required Qualifications & Skills

Bachelors degree in Computer Science or related discipline
Salesforce Certified Advanced Administrator
At lease 3 - 5 years experience with Salesforce platform
Excellent language and interpersonal skills

Must Have

Ability to communicate in a remote environment, provide proactive updates, and keep all parties in matrixed environment informed
Time management skills to perform both daily administrative duties while also meeting project commitments
Ability to take initiative
Attention to details

Good To Have

Experience in Salesforce.com development
Project planning skills

The Team

Pitney Bowes (NYSE: PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to remove the complexity of sending mail and parcels. For additional information visit Pitney Bowes at www.pitneybowes.com.

We Will

Provide the will: opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.

All interested individuals must apply online.