Technology Solution Engineer

About SMN Group

At SMN Group, we offer a highly inclusive, collaborative, and supportive workplace to realize your full potential. We empower our team to contribute by providing a brighter future and making an impactful transformation for our clients, people, and society. We are always looking for people with the relentless energy to push themselves further and find new avenues and unique ways to reach our shared goals.

Find out more about what we do here: www.ptsmn.co.id | www.protelindo.net | www.iforte.id | www.stptower.com

This position will be placed for: PT iForte Solusi Infotek

What You Will Do:

• Coordinate with client with the goal to ensure consistent delivery of high quality services and or solutions which meet client business and technical requirements.
• Identify opportunities for solutions within customer base.
• Ensure the overall quality and effectiveness of technical planning/solution
• Communicating and documenting the solutions to be implemented to clients and potential clients.
• Provide the best service from end to end including resolve any issues and/or problems within the coverage area as a part of services to maintain a good level of customer satisfaction.
• Collaborate with other business units to identify and find new opportunities in improving company performance and ability to serve clients.
• Perform collaboration with other stakeholders by performing coordination with internal and/or external stakeholders to ensure the operational running smoothly.
• Provide weekly and monthly performance report accurately and provide recommendation analysis in order to ensure the target are achieved.

What You Will Need:

• Experienced min. 3 – 4 years in the same field.
• Min. Bachelor Degree with Telecommunication Engineering major.
• Strong analytical thinking & detail oriented person.
• Have an initiative attitude and ability to work independently to meet tight deadlines.
• Self-motivated person and flexible to manage multiple request.
• Good communication skill.
• Fluent in English both oral and spoken.

What We Offer:

• You will be part of one of the fastest-growing connectivity solution provider companies in Indonesia.
• You will be part of a fast-growing team that continuously strives to deliver client satisfaction.
• Competitive benefits and exceptional career experience.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.