DevOps Engineer

Responsibilities:

1. Delivery & Platform Engineering

• Set up new deployment pipelines and ensure seamless CI/CD processes using enterprise DevOps tooling.
• Onboard new repositories into Bitbucket, JFrog Artifactory, and JIRA, enabling end-to-end development lifecycle integration.
• Perform environment provisioning and database setup across SIT, UAT, and PROD for new modules and application components.
• Deploy, configure, and support applications on the OpenShift (OCP) platform, including troubleshooting and resolving deployment failures.
• Facilitate vendor image downloads, validation, and deployment into the OCP environment.
• Lead SSL certificate generation, renewal, deployment, and ensure security compliance across environments.
• Implement and maintain logging and monitoring by onboarding applications into Splunk, Geneos, and other enterprise monitoring platforms.
• Conduct CD deployments, log analysis, file movements, and operational execution of change releases across environments.
• Support Disaster Recovery (DR) planning, including Control M job creation, rehearsal planning, coordination, and execution.

2. Application Support & Technical Analysis

• Perform detailed technical issue analysis and resolution, ensuring minimal downtime and quick recovery from incidents.
• Support solution architects and developers in functional issue analysis and system debugging.
• Conduct root cause analysis (RCA) for production issues and implement preventive measures.
• Work closely with upstream/downstream systems, vendors, and internal stakeholders to ensure end to end integration stability.
• Manage and configure SSO / ADFS integrations for new applications.
• Maintain and update knowledge bases, runbooks, system documentation, and Confluence pages.

3. Coordination & Stakeholder Management

• Collaborate with multiple upstream/downstream teams, vendors, and business stakeholders to support delivery and operational processes.
• Coordinate JIRA workflows including epics, stories, tasks, deployment tracking, and release management.
• Work closely with DBAs, infrastructure teams, network/security teams, and external partners to ensure smooth application onboarding and operations.
• Drive strong communication across all teams to enable predictable and high quality delivery.

Technical Skills:

• Strong hands on experience with OpenShift (OCP) including deployment, pod diagnostics, YAML updates, image management, and debugging. 
• Strong knowledge of CI/CD pipelines, Bitbucket, Artifactory, Jenkins (or similar), and DevOps automation concepts. 
• Experience onboarding and maintaining monitoring/logging tools such as Geneos, Splunk, Kibana, etc.
• Proficiency in Linux scripting, shell commands, file movement, and troubleshooting. 
• Working knowledge of Oracle SQL and database environment setup across SIT/UAT/PROD. 
• Experience creating and maintaining Control M batch jobs. 
• Good understanding of SSL certificates, keystores, truststores, and certificate lifecycle management. 
• Understanding of Payment Systems, payment workflows, and downstream/upstream dependencies. 
• Ability to set up and administer applications on SSO/ADFS platforms.
• Exposure to Confluence, JIRA workflows, dashboards, boards, and release traceability. 
• Preferred to have knowledge or has worked on FIS Products