Job Description

Salesforce DevOps Engineer

About Ringcentral

RingCentral is a prominent global innovator in cloud communication and collaboration solutions. We are deeply committed to Artificial Intelligence (AI), leveraging it to enhance customer experiences, streamline operations, and uncover new insights across our product portfolio. This strategic emphasis on AI drives efficiency, fosters innovation, and secures our competitive advantage.

Job Description:

We're looking for a skilled Salesforce experienced DevOps Engineer to join our QTC Development Team. The ideal candidate will be responsible for designing, implementing, and maintaining the infrastructure and CI/CD pipelines that support our Salesforce platform and other applications. You will work closely with development and operations teams to ensure seamless code integration, deployment, and system scalability.

What You'll Do:

Release Management: Plan, coordinate, and execute Salesforce releases, ensuring timely and quality delivery.
Deployment Automation: Develop and maintain deployment scripts and tools to automate the release process.
Version Control: Manage and maintain version control systems, ensuring proper branching and merging strategies.
Environment Management: Oversee the setup and configuration of Salesforce environments (Development, QA, Staging, Production) to ensure optimal performance and availability.
Collaboration: Work closely with developers, QA teams, and product managers to gather requirements and address release-related issues.
Quality Assurance: Thoroughly test and validate release packages to ensure functionality, performance, and security compliance.
Documentation: Create and maintain comprehensive documentation for release processes, procedures, and best practices.
Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance efficiency and reliability in release management.
Security Compliance: Ensure compliance with security, regulatory, and operational processes throughout the development and deployment lifecycle.
Manage and optimize CI/CD pipelines using GitLab, Jenkins, and Docker.
Oversee the deployment, scaling, and management of applications on Kubernetes.
Troubleshoot issues and continuously improve deployment processes. Ensure excellent test class coverage for deployments.
Hands-on experience in initiating sandbox refreshes and performing post-refresh activities

Required Qualifications

5+ years of experience in Salesforce development, release management, or DevOps.
Salesforce Expertise: In-depth knowledge of the Salesforce platform, including Apex, Visualforce, Lightning, and Salesforce release cycles.
Tools Proficiency: Experience with CI/CD tools (e.g., Jenkins, Git) and version control systems (e.g., Git).
Problem-Solving Skills: Strong analytical and troubleshooting skills, with the ability to work under pressure and meet tight deadlines.
Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
Certifications: Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator, Salesforce PD1) are a plus.
Hands-on experience with GitLab, Jenkins, Docker, and Kubernetes.
Experience using Java, JavaScript, Ruby, Shell scripts for creation of new Jenkins Job or maintaining existing one.
Hands-on experience with Salesforce development environments and deployment processes and troubleshooting.

Experience:

Salesforce Development and Deployment (Required)
CI/CD Set up and Automation.
Jenkins Scripting (Groovy) - (Required)
Kubernetes: 1 year (Preferred)
What we offer:
Mediclaim Benefits
Paid Holidays
Casual/Sick Leave
Privilege Leave
Bereavement Leave
Maternity Leave
Paternity Leave
Wellness Coaching
Employee Referral Bonus
Professional Development Allowances
About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.