Job Description

About River

River is an electric vehicle company building multi-utility scooters. At River, we’re building scooters of tomorrow for the

ambitious youth of today. Because we believe people only need two things to achieve success: the desire to make it to the top, and the means to get there.

With our flagship product River Indie, SUVofScooters, is designed to help you get things done. Engineered to be a

dependable ally on your road to success. We are backed by marquee international investors - these are mobility focused funds backed by Yamaha Motors, Al-Futtaim Automotive Group, Toyota VC and Maniv Mobility.

Key Responsibilities

Serve as the lead administrator for the JumpCloud Directory Platform, managing the complete user identity lifecycle (provisioning, de-provisioning, and attribute synchronization)
Configure and enforce security policies across a heterogeneous fleet of endpoints (Windows, macOS, Linux), including Full Disk Encryption, OS patch management, and screen lock policies
Architect and maintain Single Sign-On (SSO) integrations for enterprise SaaS applications and manage LDAP/RADIUS authentication for network access
Implement strict Multi-Factor Authentication (MFA) policies and conditional access rules to secure organizational resources
Deploy, configure, and maintain the full Cisco Meraki stack, including MX Security Appliances, MS Switches, and MR Access Points
Design and implement firewall rules, Layer 7 traffic shaping, Intrusion Detection/Prevention Systems (IDS/IPS), and content filtering policies
Manage secure Site-to-Site VPN connections and Client VPN access for remote workforce continuity
Utilize the Meraki Dashboard for real-time network health monitoring, bandwidth analysis, and proactive troubleshooting of connectivity issues
Manage the Google Workspace ecosystem (Gmail, Drive, Calendar, Meet) to ensure optimal configuration and compliance
Audit permissions for Shared Drives and implement Data Loss Prevention (DLP) rules to mitigate external data leakage risks
Configure and validate email authentication protocols (SPF, DKIM, DMARC) and manage spam/phishing protection rules to ensure domain reputation and security
Oversee Google Vault for data retention, legal holds, and eDiscovery requirements
Deploy and manage the CrowdStrike Falcon agent across all corporate assets
Monitor the security console for alerts, investigate potential threats, isolate compromised endpoints, and execute remediation procedures
Continuously tune prevention policies to maximize security efficacy while maintaining user productivity
Provide comprehensive L1 through L3 technical support for internal stakeholders, resolving hardware, software, and network incidents
Maintain an accurate inventory of IT assets and software licenses; manage procurement lifecycles and vendor relationships
Author and maintain technical documentation, network diagrams, and Standard Operating Procedures (SOPs) for the IT department

Ideal Candidate

B.E. / B.Tech / M.E. / M.Tech in Information Technology, Computer Science, or Cybersecurity
5 to 8 years of proven experience in Network and Systems Administration
A self-directed professional capable of working independently as an Individual Contributor
You must be able to diagnose complex issues and implement solutions with minimal supervision
Demonstrated ability to manage diverse technical domains—from network layer routing to endpoint application support with equal proficiency
Strong verbal and written communication skills, with the ability to translate complex technical concepts for non-technical stakeholders
JumpCloud: Advanced proficiency in directory management, MDM policy deployment, and SSO configuration
Google Workspace: Expert-level knowledge of the Google Admin Console, including organizational unit (OU) structure and security settings
Cisco Meraki: Hands-on experience configuring VLANs, VPNs, and firewall policies within the Meraki ecosystem
OS Support: Deep troubleshooting expertise in both macOS and Windows environments
Identity: JumpCloud Certified Administrator (Core) OR JumpCloud Advanced Administrator
Cloud/SaaS: Google Workspace Administrator Professional Certificate
Networking: Cisco Meraki Solutions Specialist (500-220 ECMS) OR Cisco Certified Network Associate (CCNA) (with specific Meraki experience)
Cybersecurity: Experience with CrowdStrike Falcon (CrowdStrike Certified Falcon Administrator - CCFA is a distinct advantage)
Automation: Proficiency in scripting (PowerShell, Bash, or Python) to automate administrative workflows