Solution Architect – HRO (Human Resources Outsourcing)

Job Summary

We are looking for an experienced Solution Architect – HRO who will be responsible for designing and delivering end-to-end Human Resource Outsourcing solutions for global clients. The ideal candidate should have strong experience in HR processes, payroll, HR technology platforms, and outsourcing delivery models.

Key Responsibilities

• Design end-to-end HRO solutions covering HR operations, payroll, benefits administration, and HR technology.
• Work closely with sales, delivery, and client stakeholders to understand business requirements and propose scalable HR outsourcing solutions.
• Create solution architecture, transition plans, and service delivery models for HRO engagements.
• Provide expertise in HR transformation and process optimization.
• Collaborate with technical teams for HRIS implementation and integration.
• Support RFP/RFI responses, client presentations, and solution proposals.
• Ensure compliance with global HR and payroll regulations.
• Define service level agreements (SLAs), KPIs, and governance frameworks.
• Provide leadership during transition and transformation phases of HRO projects.

Required Skills

• Strong experience in Human Resource Outsourcing (HRO) services.
• Deep knowledge of HR operations, payroll, benefits administration, and employee lifecycle management.
• Experience with HR technology platforms such as:
• Workday
• SAP SuccessFactors
• Oracle HCM
• Understanding of global payroll and HR compliance.
• Experience designing large-scale outsourcing delivery models.
• Strong stakeholder management and client-facing experience.

Preferred Skills

• Experience working on global HR transformation programs.
• Exposure to shared services or global capability centers (GCC).
• Knowledge of process automation, AI, or digital HR solutions.
• Experience with multi-country HR and payroll operations.

Education

• Bachelor’s or Master’s degree in HR, Business Administration, or related field.