Network Security Engineer

Role: Network Security Engineer

Location: Mumbai, Chennai, Hyderabad

Experience: 5+ Years

Skills: PaloAlto or Cisco, Firewall, F5, Zscaler or Fortigate

Walkin Interview on 18th April Saturday

Mumbai: TCS Yantra Park Pokharan Road Number 2, TCS Approach Rd, Thane West, Thane, Maharashtra 400606

Chennai: TCS Ozone Techno Park No. 1/13, Old Mahabalipuram Road (OMR), Navallur, Chennai - 603103

Hyderabad: TCS Deccan Park, Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur, Hyderabad, Telangana 500081

Role Responsibilities

• Provide first-level support for firewall and VPN-related security issues.
• Monitor security related alerts, firewall logs, and VPN activity for anomalies or potential threats.
• Report generation on firewalls as per Manager’s request and guidance.
• Update and manage incidents, changes, and service requests in ServiceNow in a timely and accurate manner.
• Support access requests, rule changes, and configuration updates under guidance and as per SOP.
• Escalate unresolved or complex issues to Network Security Manager.
• Collaborate with network, infrastructure, and security teams to maintain a secure environment.
• Document resolution steps and contribute to knowledge base articles for recurring issues.
• Prepare and submit monthly metrics, reports, and dashboards related to incident volumes, SLA compliance, and resolution trends
• Any other responsibilities assigned by the Manager.

Qualifications & Experience

• 2–3 years of experience in network security or cybersecurity operations.
• Familiarity with the ease of navigation of firewall management tools including Panorama, Strata Cloud Manager, and Cisco FMC is mandatory.
• Experience with incident/ticket management systems (e.g., ServiceNow).
• Working knowledge of:
• Palo Alto firewalls (basic monitoring, rule verification, troubleshooting)
• Cisco ASA/Firepower firewall platforms
• VPN technologies
• Understanding of basic networking (TCP/IP, routing, ports, and protocols).
• Strong attention to detail with good analytical skills.
• Excellent written and verbal communication skills.
• Ability to work in US shifts