Job Description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving office. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

About you:

You care about building systems people can rely on, and you take pride in making things safer, simpler and more resilient. You enjoy getting close to production, understanding how things really work, and improving them step by step. You like collaborating with engineers, security and IT partners, and you’re comfortable balancing reliability with the need to move quickly. At Access, you’ll have the freedom to shape how our platforms run while growing your skills in a supportive, down-to-earth environment.

Day-to-day, you will:

• Keep our platforms running smoothly by improving reliability, performance and availability, using clear service goals and practical monitoring.

• Build, run and improve secure cloud infrastructure across Amazon Web Services and Microsoft Azure, including virtual machines, networking and identity access.

• Support and evolve our Kubernetes platforms, making sure containerised applications are easy to deploy, scale and recover when things go wrong.

• Improve how we detect and respond to issues by strengthening monitoring, alerting, runbooks and incident reviews, so problems are fixed faster and don’t repeat.

Your skills and experiences might also include:

• Experience working with infrastructure as code tools like Terraform, and using automation to reduce manual work.

• Knowledge of observability tools and standards, such as OpenTelemetry, to collect and make sense of logs, metrics and traces.

• An interest in security-first engineering, including identity and access management, single sign-on and least-privilege access.

• Curiosity about using AI-assisted tools to help with troubleshooting, documentation and day-to-day operational work.

What are we all about?

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.