Senior Product Manager - API Marketplace

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UnionBank of the Philippines

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Job Summary


Job Type
-

Seniority

Years of Experience
Information not provided

Tech Stacks
C API

Job Description

Company: Union Bank of the Philippines

Position: Senior Product Manager-API Marketplace

Office Location: UnionBank Plaza, Ortigas, Pasig City


Job Summary: The Senior Product Manager-API Marketplace oversees Product Managers, associate Product Managers, and Product Assistants to ensure overall profitability of Blockchain/API products and optimal product design that delivers superior customer experience while leveraging on latest technology advancement.


Duties and Responsibilities:


  • Supervises and mentors Product Managers, associate Product Managers, and Product Assistants
  • Supervises and guides the product management and implementations teams to ensure that all existing Blockchain/API products meet the required business volumes and profit margins through continuous clients conversations, consistent service quality delivery and manage cost
  • Influence the sales team to market and productions
  • Ensures that all Blockchain/API products are continuously updated on a timely basis, in terms of the service features and pricing packages to match the markets requirements
  • Coordinate with and support the Sales Team and Relationship Managers on the offering of Blockchain/API products to target clients until the full business potentials are realized, including the following activities:
  • a. Understanding the client’s requirements
  • b. Prepares of (customized) product and pricing packages, if necessary
  • c. Roll-out and implements innovations or exiting cash management service
  • for new arrangement and expansions
  • d. Consistently monitors client satisfaction complaints, and SLA
  • Supervises the coordination of activities with operations and support units and external service providers to effectively communicate requirements and to ensure that all committed service levels are met
  • Suggest and spearheads operational enhancements to existing product offerings by reviewing current processes and introducing efficient new methods for lowering cost and increasing productivity
  • Manage product performance and profitability through the following activities:
  • a. Monitor individual product performance against the defined goals
  • b. Review of individual client performance and take necessary action to re-negotiate for more appropriate pricing with the client
  • c. Facilitate preparation of the relevant and timely financial performance reports and updates, in coordination with MIS department
  • d. Provide regular updates and reviews to the center on the financial performance of the various products and key accounts
  • Manage the load of the team
  • Perform other duties as may be assigned.


Required Skills: Accountability, Adaptability, Analytical, Good Communication Skills, Critical thinking, Teamwork, Willingness to learn


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