Job Description

Greetings from UST!!

If you're interested and immediately available, kindly share the resume to [email protected]

Below is the detail JD.

• 3–5 years of hands-on experience configuring and managing AWS services and CaaS platforms (Amazon Connect, Genesys, RingCentral).

• 2+ years of experience in setup, configuration, integration, routing, reporting, and contact flow development on CaaS platforms.

• 2+ years of experience integrating AWS services such as Lambda, S3, DynamoDB, EC2, CloudFront, IAM, and third-party APIs.

• 2+ years of scripting experience with Python, JavaScript, or Node.js.

• AWS Certification (preferred).

• Familiarity with customer experience technologies including Voice, IVR, Chat, Messaging (SMS/Chat/WhatsApp).

• Experience building and maintaining CI/CD pipelines and continuous delivery systems on AWS or Azure.

• Strong understanding of deployment automation, monitoring, and operational optimization tools.

• Proven ability to troubleshoot and resolve issues across development, testing, and production environments.

• Experience providing L3 production support for business-critical applications (including on-call responsibilities).

• Strong communication, analytical, and collaboration skills with the ability to work effectively in cross-functional teams.

Interview Questions of Cloud & DevOps Engineer (Amazon Connect) | 4 YoE | Immediate Joiner | Noida Location at UST

Interview questions from UST that are similar to Cloud & DevOps Engineer (Amazon Connect) | 4 YoE | Immediate Joiner | Noida Location