Job Description

Mô tả công việc

Operate the system as assigned
Check, monitor, and operate the system to ensure stable and continuous operation
Coordinate with domestic and foreign partners and units to handle system-related issues
Design and develop system changes requested by BU and analyzed by SA/BA
Ensure system features and code comply with enterprise architecture and meet information security standards—including coding, documentation, architecture, and user training—in collaboration with related teams
Participate in incident and issue investigation and resolution according to the committed SLA
Collaborate with vendors and other IT teams to develop enhancements or fix issues
Participate in other tasks and projects as requested by the Manager

Yêu cầu ứng viên

University graduate, majoring in Information Technology, Computer Science, Information Systems, Software Engineering, Telecommunications, or related fields.
At least 4 years of experience in the development, operation, and management of systems in the finance and banking sector.
AWS certifications (Cloud Practitioner, Solutions Architect – Associate, SysOps Administrator) are a plus but not mandatory
Have knowledge of IT systems in the fields of Finance–Banking (core banking, payment, lending, card systems, data warehouse…).
Development experience is preferable (basic understanding of the software development lifecycle, API, microservices…).
Solid understanding of cloud computing concepts, especially AWS services (EC2, S3, RDS, Lambda, VPC, CloudWatch, IAM).
Have knowledge of Linux/Unix operating systems and shell scripting.
Understanding of relational databases and SQL (Redshift, PostgreSQL, SQL Server, Oracle…); ability to write queries for troubleshooting.
Experience with monitoring and operational tools . For example: CloudWatch, Grafana, Prometheus, Kibana, ELK, Zabbix.
Have knowledge of networking fundamentals (TCP/IP, DNS, Load Balancer, Firewall, VPN, Direct Connect).
Knowledge of DevOps concepts: CI/CD pipelines, version control (Git), automation scripts.
Ability to read logs, analyze issues, identify root causes, and propose corrective actions.
Experience working with ITSM systems (Jira/ServiceNow/Remedy) for incident, problem, and change management.
Knowledge of high availability (HA), disaster recovery (DR), and backup/restore procedures.
Ability to read logs, analyze issues, and coordinate problem resolution with relevant teams.
Strong knowledge of data management systems, especially MS SQL; ability to perform basic tuning and troubleshoot query-related issues.
Ability to work under high pressure, monitor systems continuously, and quickly troubleshoot incidents to ensure stability and availability.
Ability to read and understand technical documents in English, including cloud architecture, system specifications, and troubleshooting guides. ·
Ability to operate and manage multiple systems simultaneously in a fast-paced banking environment
Good problem-solving skills.
Good communication skills to work effectively with development, infrastructure, security, and business teams.
Ability to write and maintain operational documentation.
Proficient in Python scripting and basic knowledge of Shell