Job Description

Description

As a Product Owner Team Manager, you will lead and coach a team of Product Owners and Business Analysts while strengthening product management practices across one or more programs. You will balance people leadership and product leadership—ensuring teams deliver high-quality outcomes, work effectively with stakeholders, and continuously improve in an Agile environment.

The Role

Product & Delivery Leadership

Lead and reinforce best practices in product ownership, including backlog management, roadmap planning, and product vision.
Ensure Product Owners and Business Analysts clearly understand priorities, customer outcomes, and success measures.
Foster consistent standards and best practices across Product Owners and Business Analysts, driving alignment in ways of working, artifacts, and metrics while allowing flexibility based on product or team needs.
Guide teams in structured decision-making by evaluating options, risks, dependencies, and trade-offs.
Support effective release, sprint, and pre-planning activities to enable predictable and high-quality delivery.
Drive continuous improvement by tracking key product and delivery metrics and implementing improvement plans.
Evaluate emerging tools, technologies, and practices and recommend adoption where appropriate.

People Leadership & Coaching

Lead, coach, and develop a high‑performing team of Product Owners and Business Analysts, ensuring they consistently demonstrate strong product thinking, customer focus, and value‑driven delivery aligned to Employee Experience (EX) priorities.
Provide regular feedback, performance management, and coaching to support individual growth and career progression.
Build a collaborative, inclusive team culture that promotes accountability, learning, and a “One Team” mindset.
Identify skills gaps and development needs; support upskilling across product, analysis, and delivery competencies.
Partner with regional and global leaders on staffing needs, hiring, succession planning, and talent development.

Stakeholder & Strategic Leadership

Partner closely with technology, business, and program leaders to ensure strong alignment and shared outcomes.
Influence stakeholders toward outcome-focused and value-driven solutions.
Contribute to regional and global product and delivery leadership discussions.
Support multiple products or programs, helping teams prioritize effectively and manage competing demands.

Qualifications

The Requirement

Minimum 5 years of experience working within Agile (Scrum/Lean) software development environments, across varying levels of Agile maturity.
Strong experience in product ownership, product management, or business analysis in technology teams.
Demonstrated people leadership experience, including coaching, performance management, and developing high-performing teams.
Strong stakeholder management skills, with the ability to challenge constructively and drive alignment on solutions.
Excellent analytical, problem-solving, decision-making, and organizational skills.
Ability to work effectively in a global, distributed, and cross-functional environment.
Excellent written and verbal communication skills, capable of engaging both technical and non-technical audiences.
High emotional intelligence, including self-awareness, empathy, and the ability to motivate and influence others
Familiarity with Agile collaboration and work management tools (e.g., Jira, Confluence, Azure DevOps).
Experience working in large, global, or commercial software and professional services environments.
Bachelor’s degree or equivalent experience.

WTW is an Equal Opportunity Employer