General Information

Working together with businesses to move through the digital revolution be it in the ERP/CRM, bespoke development, legacy maintenance and migration as well as consulting and outsourcing business process.

As a company, we value our people and our clients. With Indo-German Management, we are able to bridge the cultural gap between our European and Indian teams. We are 'Committed to delivering IT, as promised' and simplify complicated processes by leveraging our knowledge and experience.

Direction works as an extension of our customers organization and equates their success with our own. This is reflected in the close relationship and trust we build together that has led to us retaining over 90% of our clients. Our large multinational clients have been with us for over 10 years.

We are a Microsoft Gold Certified Partner since 2002.

Direction’s Services

Bespoke Development:
•Web based applications - Web 2.0, eCommerce / SCM / B2B / B2C / C2C solutions
•Client/Server and Object Oriented Solutions - Turnkey Solutions, Product Development

Product Implementation:
•Microsoft Dynamics 365 - Business Central | Customer Engagement
•Microsoft Dynamics NAV - Finance, Fixed Assets, Procurement, Sales, Inventory, Production
•Microsoft CRM - Marketing, Sales and Service, Insights, Field Service, Project Service
•Business Intelligence - Jet Reports, Business Analytics, Business Objects, BI Necto, Microsoft Power Platform

Application & Data Management:
•Systems Migration and Re-engineering - Upgrade and migration of platform & technology with data migration
•Back Office services - BPO / Legacy Application Support

Industry Segments
Retail, E-commerce, Supply Chain Management, Hospitality, Banking & Finance, Customer Service, Human Resource, Real Estate, FMCG, Media, Healthcare & Mobility

Client Testimonials - https://www.direction.biz/About-Us/testimonials.html
Case Studies - https://www.direction.biz/showcase.html