General Information

Our co-founders are extremely active in the tech community and are on the ground to interact with the users. They personally reply to users' emails and enquiries for a better feel of user pain points. This allows them to come up with relevant improvements and best move our product forward. 

Hypotenuse AI also tries to conduct as many user interviews as possible. Often, we involve our newest staff to get their hands on our product. This is part of the onboarding process and all new team members undergo a user interview to test new features. We also host bug hunts before every big launch and the entire team joins to minimise issues and improve user experience. 

We invite external users as well as engineers to join for some of these sessions to hear the most unfiltered feedback. User suggestions and feedback are always shared with the team and taken seriously by everyone. Pointers taken during the interview are always converted into a series of tasks, of which they are allocated accordingly to the engineers during our weekly sprint tasks meetings.