Job Description

Major Responsibility

Responsible for BSS’s CCH Infrastructure activities in line with BSS policies and procedures. Work in accordance with design and installation standards for Infrastructure CCH system to facilitate safe, reliable, efficient, cost effective operations and maintenance of BSS. Support service providers for continuing usage of all CCH Infrastructure equipment.

Specific Duties and Responsibilities

Overall Responsibility to Maintain and manage the uptime of Servers at DC and DRC
Overall responsibility of the Server and Desktop procurement, Installation and Management
Overall responsibility of Virus protection/ VA Assessment.
Incident Management & reporting – Systems
Critical Change/Problem Management related to Systems
Storage Administration.
Capacity Planning, Sizing of Systems HW & Software
Daily report, System Ops Related reports
New project related to data center Planning – Validation – Implementation – Check
Performanceand compliance & SLA monitoring
User Management, Access rights Control
Maintain System security for CCH Servers and related equipment.
Domain Monitoring, Security Policy
2nd Level Administration for CCH Servers running on Windows and Unix
Defining the Problem Escalation path and Analyzing the Events
Vendor Co-ordination Related to Support
Performs preventive and corrective maintenance for BSS’s Infrastructure and BSS Office Area (mainly for BSS Office area).
Responsible for trouble shooting and problem solving of PC, Printer, Notebook and other Office Devices for end-user
Responsible for services activities on TST IT systems including installation, and relocation.
Searching for result regarding performance, reliability, bugs and any other failures for BSS back Office.
Provide technical expertise to related parties where necessary

System Security:

Compliance with information security policy and procedures.

Others:

Performs other duties as assigned

Job Specification

Have advanced knowledge in Microsoft Windows 2008, Microsoft Exchange, Microsoft ISA
At least 2 years of progressive experience in system administration in a distributed MS windows Serve/Unix/Linux/VMware/SAN environment
Only Thai nationality
Thorough understanding of LAN concepts, operations and security policies
Strong systems benchmarking and performance optimization skills
Excellent technical documentation skills
Proactive approach to system maintenance and problem avoidance
Good oral and written communication (English)
Strong and experience with Server scalability design in the large system for Server High Availability purpose.