Job Description

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.  

WHO WE ARE: 

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.  

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. 

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”! 

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter.

Title: Associate Manager - Test Engineer I

What You’ll Do

The Test Engineer I plans, constructs, and executes test scripts and automation approach and drive quality in Duck Creek’s solutions, including leveraging various test design techniques to create high quality test cases and creating test models for release testing. Test engineering roles are key in planning, designing, and evaluating products as well as collaborating with production management to apply knowledge and function to develop end to end testing strategies using quality processes and methodologies to ensure proper reliability of our products.

Plans, constructs, and executes test scripts and automation approach and drive quality in Duck Creek’s solutions
Leverages various test design techniques to create high quality test cases keeping client/business impact and optimum coverage in perspective
Creates test models for release testing (plans, data, and scripts) including the identification, collection and/or creation of test data
Executes release testing as appropriate
Demonstrates the ability to balance with growing complexity and creativity in design by thinking outside the box to determine the best way a test can be performed (with high quality, high optimization & efficiency)
Determines and meets time estimates and schedules for testing efforts
Learns to define release test plans and criteria for user acceptance including entry/exit criteria
Develops, updates, and maintains quality testing standards and procedures including manual and automated scripts, tools, merging, continuous delivery, and continuous integration
Participates in lessons learned as appropriate
Leverages understanding of the high-level solution/product architecture to identify and adhere recommended test pyramid and automation guidelines and drive adherence across team
Insights into the product backend systems/services (e.g., Database, APIs, XML etc.) and develop ways to efficiently interact and test (e.g., using Queries, xPath, SOAP, Regression Runner, Spec Flow/Gherkin, Coded UI etc.) and builds custom tools as required.
Applies both business and functional knowledge, develops end-to-end testing strategies, using quality processes and methodologies
Coaches Interns and Associate Test Engineers on methodology framework testing processes and application knowledge as appropriate
Creates test plans and high-level scenarios from functional requirements.
Assists developers in finding root cause of medium to high defects by identifying common manifestations of a problem
Leverages the product architecture/functional/technical knowledge & testing best practices to continue to optimize of how Duck Creek product is certified from sprint & system test perspective
Contributes within an agile team on test strategy and technical/design decisions for features
Contributes to identifying scope of testing/test planning/optimization of test conditions
Designs & develops required test data, manual and automated test scripts for deliverables
Participates in release testing efforts through script creation/execution, analysis of continuous integration results, updating scripts and reporting of defects
Conducts peer reviews of test deliverables and provide feedback and coaching. Contributes in refining the standards driving improvements
Participates and supports coordination of release testing efforts. May assist release coordinator or scrum master with skill balancing of tester responsibilities
Tracks and Reports metrics for quality results and status reporting. Conduct trend analysis
Actively participates in QA Community forum sharing best practices & standards, point of view on common QA challenges, etc.
Actively participates in planning efforts including G2, feature and customer support sprint level testing and release estimates as well as sprint reviews for project deliverables as appropriate
Learns and addresses considerations impacting internal/external customers and software vendors when contributing to delivery projects
Assists with planning, creation, and control of the test environment(s)
Defines and tests release installation procedures
Participates in delivery retrospectives as appropriate
Demonstrates awareness of concept and ability to perform the following with support and coaching from more experienced team members:
Test Driven Development, Performance Testing, Mobile Testing, understanding of cloud-based application development and test approach and upgrade test approach
Demonstrates ability to independently perform the following with minimal support and coaching from others
Test Case Design, Test Planning and Estimation, Test Execution, Test Data Management, Testing Techniques and Types, Test Optimization, Ability to work with Testing Stack (including all layers), Ability to Identify and drive Test Scope along with Environment & Approach, Testing Tools, Test Architecture, Root Cause Analysis, Test Automation Framework Design and Development, Proficiency in scripting languages, Understanding of Continuous Integration, Database knowledge
May mentor 3-4 Associate Test Engineers and/or interns. If acting as a mentor, assures that communication is clear and concise for mentee
Performs other related duties and activities as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Qualifications/Requirements

WHAT YOU’VE DONE

Education And Work Experience

Bachelor’s degree, or higher education level, or its foreign equivalent, in Engineering, Computer Science or related degree
QA Skill Domain Experience: Minimum 6 years and/or master’s degree plus minimum of 4 year’s related professional experience.
Product/Industry Experience Minimum 4 Years
Software Development expertise and/or technical background

Specialized Knowledge, Skills, And/or Abilities

Strong functional knowledge of at least one Duck Creek products and high-level knowledge of the other products. Continue to further develop core test engineer skills, P&C industry acumen and functional knowledge for one or more Duck Creek product
Property and Casualty Insurance Proficiency
Insight into nonfunctional testing such as security testing

Key Soft Skills

Requires minimal instruction on daily work tasks and a moderate level of instruction on new assignments
Individual contributor with minimal support from more experienced team members
Self-starter and requires initial interaction with Duck Creek peers to address issues and mitigate risks before seeking support from supervisors
Ability to effectively interact with clients and/or Duck Creek leadership
Decisions impact own work and may impact the work of others
Active participant in small to moderate delivery efforts and help drive quality initiatives into delivery work
Contributes to tactical problem-solving utilizing input from delivery team.
Strong communicator. Contribute to ongoing improvement of communication efforts (e.g. participate in sprint reviews, provide knowledge sharing/training to small groups, work with developers and other delivery members directly)
Active member in the team participating in various team activities/processes
Vocal participant in sharing inputs and suggestions and challenging approaches taken to drive quality outcome
Excellent time and priority management skills to drive expected outcomes even when dealing with multiple tasks and areas of focus
Requires analysis and solving of increasingly complex problems

WHAT WE STAND FOR: 

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status. 

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/.

Please let us know if you encounter accessibility barriers with our web content by sending an email to [email protected].

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes. 