Product Manager (SaaS)

FireGroup envisions and strives to make an e-Commerce world where every merchant can succeed a reality. Since founded in 2016, we have specialized in providing a comprehensive portfolio of category-leading SaaS products for the global e-Commerce market, including online store development, store management, sales & marketing automation, and almost every aspect of running an online business.

After almost a decade in the market, we are loved by over 450,000 merchants and enterprises across 175+ countries and highly trusted by our globally renowned partners such as Shopify, BigCommerce, WooCommerce, Google, Meta, Tiktok, and Amazon. To continue empowering more merchants, we always welcome new tech talents who work toward a rewarding career and live by our core values.

Why to build your career with us

• Make your impact globally on hundreds of thousands of merchants’ success
• Develop your skills in a fast-paced and highly competitive SaaS market
• Create and grow continuously among passionate talents with growth mindsets

Job Summary: We are seeking an experienced and dynamic Senior Product Manager to join our team, the ideal candidate is someone who embodies both intellectual agility and empathetic understanding. You will be at the forefront of identifying customer pain points and delivering smart, user-centric solutions that are easy to understand and use. You will be responsible for articulating complex product features in ways that resonate with both our technical teams and our end-users.

Key Responsibilities:

1.Product Lifecycle Management:

• Build and manage the product life cycle, including planning, development, launch, and continuous improvement.
• Prioritize product features and capabilities to meet business targets and objectives.

2.User-Centric Approach:

• Gain a deep understanding of user needs and preferences through research and analysis.
• Represent the voice of the user in all product-related decisions and developments.

3.Market and Competitive Analysis:

• Monitor market trends, emerging technologies, and competitor activities.
• Develop comprehensive competitive analyses to inform product strategy and positioning.

4.Vision and Strategy:

• Define a clear and compelling vision for the product.
• Align stakeholders around the product vision and strategy, ensuring cohesive and collaborative efforts.

5.Stakeholder Management:

• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to deliver high-quality products.
• Communicate product plans, progress, and performance to internal and external stakeholders.
• Ensure the development team has an adequate amount of prior prepared tasks to work on.

Qualifications:

• 3+ years of product management or similar experience in a technology company with a track record of successfully managing product lifecycles and delivering impactful products.
• Proven track record of delivering customer-centric solutions.
• Strong understanding of user research methods and the ability to translate user needs into actionable product requirements.
• Excellent verbal and written communication skills, with an aptitude for articulating complex concepts in simple terms.
• Strong analytical and problem-solving skills, matched with the ability to make data-driven decisions.
• Experience with Agile/Scrum methodologies and tools (e.g., JIRA, Confluence).
• Fluent in English

Personal Qualities:

• Smart: Demonstrates quick learning capabilities, logical thinking, and the ability to handle complex product challenges.
• Empathy: Shows genuine concern for customer experiences and seeks to understand users on a deeper level.
• Simplifier: Finds clarity in complexity and communicates solutions in ways everyone can grasp.